A unified, omni-channel digital management platform for multiple customer care channels.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Dimelo is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.
|+33 1 77 37 27 57|
|English, German, Spanish, French, Dutch||English|
| 32 rue de Trévise - 75009|
|Types of Clients|
Types of Clients
|Large Enterprises||Small Business | Medium Business|
|AXA, Sephora, Allianz|
|Learn more about Dimelo By RingCentral pricing||Learn more about Orchard Collaboration pricing|
The pricing information of Dimelo is only available on a quote request. It is best to contact the vendor directly for specific package info.
Orchard Collaboration is a system available completely for free.
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No Customer Support Software will manate to cater to all the requirements of a specific team. Though core functionalities of Orchard Collaboration and Dimelo Digital are obviously a priority you should also thoroughly explore the integrations supported by each app. In many cases your team will already be using some other B2B software in your company and it’s much wiser to choose services that integrate well with one another. With that approach you will be able to ensure an effortless exchange of data between your teams and software used, which can significantly reduce time spent on migrating between one service and the next.