Compare Deskforce vs. Orchard Collaboration

The ideal Customer Support Software is a service that can handle your company’s specific demands. You can determine which option works best for your enterprise if you review several products before you decide which one is the best. For instance, Orchard Collaboration and Deskforce are scored at 7.3 and 8.0, respectively, for all round quality and performance. Similarly, Orchard Collaboration and Deskforce have a user satisfaction rating of 97% and N/A%, respectively, which reveals the general feedback they get from customers. Moreover, talk to a regular client of the software and ask for their feedback about the solution in question. We know that not all companies have the time to scrutinize a wide range of different products, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Samanage.
Comparison

Deskforce

VS

Orchard Collaboration

VS

Deskforce screenshot Orchard Collaboration screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

7.3 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

97% ?

Pricing

Pricing

by quote

Free

Pricing Model

Pricing Model

Quote-based Free
Full Review

Full Review

Product Info

Product Info

Deskforce equips businesses with a full ecosystem of cloud-based real-time communication solution that consolidates the business process and strengthens business intelligence efforts.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Quick Links
Types of Support

Types of Support

Phone Live Support
Ticket Training
Training
Contact Address

Contact Address

Tzeret 15, Jerusalem
Israel
Popular Customers

Popular Customers

CallQuall
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Available Languages

Available Languages

English, Russia English
Available Integrations

Available Integrations

Deskforce integrates with the following business systems and applications:

  • Salesforce
  • Microsoft Dynamics
  • Zendesk
  • Zoho
  • Bitrix
  • SugarCRM
  • HighRise
  • Vtiger
  • Zurmo

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Contact Phone

Contact Phone

+972-72-246-3700
Pricing Page

Pricing Page

Learn more about Deskforce pricing Learn more about Orchard Collaboration pricing
Features

Features

Deskforce FEATURES

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Pricing Info

Pricing Info

Contact Deskforce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Orchard Collaboration is a system available completely for free.

Contact Email

Contact Email

info@deskforce.com info@orchardcollaboration.com
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business
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Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which solution will perform best in your case it may be a sound idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular each product is and how large is its online presence.For instance, if you look at Orchard Collaboration LinkedIn account you’ll see that they are followed by 0 users. In case of Deskforce the volume of followers on their LinkedIn page is 204.