Compare CrazyCall vs. Orchard Collaboration

To successfully purchase the most helpful and productive Customer Support Software for your company, you should compare products available on the market. For instance, here it is possible to match Orchard Collaboration’s overall score of 7.3 against CrazyCall’s score of 8.4. You can even examine their general user satisfaction: Orchard Collaboration (97%) vs. CrazyCall (100%). Moreover, you can review their strengths and weaknesses feature by feature, including their contract conditions and rates. By comparing products you are more likely to choose the best software for your business. It goes without saying you should know your specific needs to realize which solution matches those needs. We are aware that not all companies have the time to try out a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Samanage, Zendesk.
Comparison

CrazyCall

VS

Orchard Collaboration

VS

CrazyCall screenshot Orchard Collaboration screenshot
Pricing Page

Our Score

Our Score

8.4 ?

Our Score

7.3 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

97% ?

Pricing

Pricing

$10

Free

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription | Quote-based Free
Complete Review

Complete Review

Product Info

Product Info

CrazyCall is a call center platform that offers advanced technologies to support and control contact center environments anywhere in the world.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Quick Links
Prominent Clients

Prominent Clients

Play, Energa, Orange
Contact Address

Contact Address

Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA
Available Features

Available Features

CrazyCall FEATURES

  • Call dialer and matching
  • Intuitive workflow
  • Call panel
  • Sales analytics
  • Fast setup
  • App integration
  • Cloud-based software
  • Team management

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Types of Support

Types of Support

Phone Live Support
Training
Training
Languages

Languages

English, Polish English
Pricing Page

Pricing Page

Learn more about CrazyCall pricing Learn more about Orchard Collaboration pricing
Pricing Plans

Pricing Plans

CrazyCall offers three pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:

Plan A –$10/user/month

  • 1000 free monthly minutes per user to 20 countries
  • 3 maximum number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • 45 days call recording storage
  • 45 days call history and reporting
  • No access restriction

Plan B – $20/user/month

  • 1000 free monthly minutes per user to 40 countries
  • Unlimited number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • 1 year call recording storage
  • 1 year call history and reporting
  • With access restriction

Plan C – $40/user/month

  • 1000 free monthly minutes per user to 60 countries, unlimited calls to the US and Canada
  • unlimited number of projects
  • Free inbound calls
  • Free phone number
  • Add: $4 for additional number
  • Unlimited call recording storage
  • Unlimited call history and reporting
  • With access restriction

Orchard Collaboration is a system available completely for free.

Supported Integrations

Supported Integrations

Currently CrazyCall can integrate with numerous 3rd party apps through Zapier integrations. It also provides native Pipedrive integration.

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Email Address

Email Address

info@crazycall.com info@orchardcollaboration.com
Contact No.

Contact No.

+1(415) 366-1222
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business
Available Devices

Available Devices

Windows
Linux
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Compare Products

Compare Products

Compare with iTouchVision Case Management
Compare with Techinline FixMe.IT
Compare with MiContact Center
Compare with EVS7
Compare with FocalScope
Compare with SysAid
Compare with Goverlan Reach
Compare with XenCall
Compare with Helpshift
Compare with GoToAssist
Compare with Ayoga
Compare with IntelligenceBank
Compare with ClockShark
Compare with EPM Live
Compare with LumoFlow
Compare with Zoho ShowTime
Compare with FoxyTasks
Compare with Zen Planner
Compare with ServiceTitan
Compare with Get Satisfaction
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

When you choose a solution that you are sure will work best for your team you shouldn’t only focus on what reviewers have to say about it. Quite frequently individual experience with the service may change, depending on your own preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for every app to give you a reliable impression of how real users of Orchard Collaboration and CrazyCall rate their contact with the app. Our system is built around advanced analysis of product mentions on other websites, social networks and blogs, so you will obtain a comprehensive and reliable picture of what other clients think about each software. In this example Orchard Collaboration got a total satisfaction rating at 97% while for CrazyCall 100% of people say they had an enjoyable experience with it.