Compare Orchard Collaboration vs. ConnectWise

Getting the appropriate Project Management Software product is as easy as evaluating the strong and weak functions and terms offered by Orchard Collaboration and ConnectWise. Here you can also match their general scores: 7.3 for Orchard Collaboration vs. 8.2 for ConnectWise. Or you can look at their general user satisfaction rating, 97% for Orchard Collaboration vs. 98% for ConnectWise. We suggest that you take some time to study their specific functions and determine which one is the better option for your business. What’s more bear in mind to take into account your company’s or industry’s special situation, for example, a multilingual app for a global staff or a mobile platform to help you work away from your office. At this time, the top services in our Collaboration Software category are: Wrike, dapulse, Asana.
Comparison

Orchard Collaboration

VS

ConnectWise

VS

Orchard Collaboration screenshot ConnectWise screenshot
Pricing Page

Our Score

Our Score

7.3 ?

Our Score

8.2 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

98% ?

Pricing

Pricing

Free

$19

Pricing Type

Pricing Type

Free Monthly payment | Annual Subscription | Quote-based
Complete Review

Complete Review

Overview

Overview

Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
ConnectWise, the world's #1 business management platform, can increase your business profitability, efficiency, and control.
Quick Links
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Company's Address

Company's Address

4110 George Rd Tampa, FL 33634 United States
Features

Features

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management

ConnectWise FEATURES

  • Help Desk Management
  • Ticketing System
  • Project Management
  • Dashboards and Reporting
  • Time sheets
  • CRM
  • Service Support Management
  • Billing
  • Procurement
  • Email Management
  • Dispatch Portal
  • ITIL processes automation
  • Business intelligence
  • Automate anything
  • Developer Network
  • Service boards
  • Pipeline Reporting
  • Mobile app
  • Open API
  • 300+ Integrations
Support Types

Support Types

Training
Phone Live Support
Ticket
Popular Clients

Popular Clients

None indicated
Languages Supported

Languages Supported

English English
Pricing Info

Pricing Info

Orchard Collaboration is a system available completely for free.

ConnectWise offers a free 14-day trial that lets you try their premium features. After the trial ends, you may choose among its tiered pricing packages that include premium plans and a completely free plan. Here are the options you can choose from:

Free

  • Single tech license
  • 1 session limit
  • 3 access agents
  • Remote support

One – $19/month billed annually or $24/month billed monthly

  • Single tech license
  • 1 session limit
  • 10 access agents
  • All inclusions of Free plan
  • Mobile technician support
  • Remote meetings
  • Branding and customization
  • File transfer
  • Remote printing
  • Remote toolbox

Standard – $35/month billed annually or $42/month billed monthly

  • License per concurrent tech
  • Up to 3 sessions per tech
  • All inclusions of One plan
  • Unlimited access agents
  • Remote command line
  • Wake on LAN
  • Expanded chat options
  • VoIP Audio for meetings, access, and support sessions

Premium – $45/month billed annually or $54/month billed monthly

  • License per concurrent tech
  • Up to 10 sessions per tech
  • All inclusions of Standard plan
  • Video auditing

Access-Only Package 

Users with an unattended agent who are only interested in remote access may still use the system with its Access-Only Package. Some of its inclusions are:

  • Unlimited concurrent sessions
  • Unlimited users
  • File transfer
  • Multiple monitor support

The pricing options are based on the number of users:

  • 25 agents – $300/year
  • 100 agents – $600/year
  • 250 agents – $840/year
  • 500 agents – $1,260
  • 750 agents – $1,716
  • 1,000 agents – $1,920

Self-Hosted Package

ConnectWise is also available as a self-hosted solution for users who opt for an on-premise deployment. Pricing starts at $2,195. The bundle includes simultaneous access for up to 3 technicians with up to 10 simultaneous sessions each. For pricing information of your organization’s system requirements, contact the vendor for a customized quote.

Supported Integrations

Supported Integrations

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

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Phone No.

Phone No.

813-463-4700
Pricing Page

Pricing Page

Learn more about Orchard Collaboration pricing Learn more about ConnectWise pricing
Company Email

Company Email

info@orchardcollaboration.com CustomerService@ConnectWise.com
Business Size

Business Size

Small Business | Medium Business Small Business | Medium Business
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which software will perform best for your business it may be a sound idea to investigate each service’s social metrics. These metrics are frequently an indicator of how popular each product is and how wide is its online presence. For instance Orchard Collaboration Twitter profile has currently 0 followers. At the same time ConnectWise Twitter is followed by 7636 users.