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Compare CloudBerry Remote Assistant vs. Orchard Collaboration

When selecting the ideal Customer Support Software for your organization our recommendation is that you examine the characteristics, rates, and other crucial data about the product and vendor. Here, you are able to see the parallels and disparities between Orchard Collaboration (overall score at 7.3 and user satisfaction at 97%) and CloudBerry Remote Assistant (overall score at 8.8 and user satisfaction at 100%). It's also possible to check their particulars elements, for example tools, plans, rates, conditions, etc. Similarly, read the terms closely for information on hidden costs, like, installation, separate helpdesk support, upgrade fees, disk space fees, and others. People who don't have much time or would like to get a Customer Support Software advice from our experts may want to investigate these top choices for this year: Salesforce Essentials, Freshdesk, Zendesk.
Product

CloudBerry Remote Assistant

VS

Orchard Collaboration

VS

CloudBerry Remote Assistant screenshot Orchard Collaboration screenshot
Pricing Details

Our Score

Our Score

8.8 ?

Our Score

7.3 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

97% ?

Pricing

Pricing

Free

Free

Price Scheme

Price Scheme

Free Free
Complete Review

Complete Review

General Info

General Info

A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Quick Links
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Medium Business
List of Features

List of Features

CloudBerry Remote Assistant FEATURES

  • Remote Desktop Access
  • Encrypted Connection
  • Text and Voice Chat
  • FTP Connection

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Languages Supported

Languages Supported

English English
Pricing Details

Pricing Details

Learn more about CloudBerry Remote Assistant pricing Learn more about Orchard Collaboration pricing
Pricing Info

Pricing Info

CloudBerry Remote Assistant is a freeware software

Orchard Collaboration is a system available completely for free.

Contact Address

Contact Address

CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA
Integrations

Integrations

CloudBerry Remote Assistant integrates with the following business systems and applications:

  • CloudBerry Managed Backup service

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.

 

Types of Support

Types of Support

Phone Live Support
Ticket
Training
Available Devices

Available Devices

Windows
Windows
Android
iPhone/iPad
Mac
Web-based
Popular Customers

Popular Customers

Phone No.

Phone No.

+1 415 301 7773
Vendor Email

Vendor Email

support@cloudberrylab.com info@orchardcollaboration.com
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QUICK LINKS

QUICK LINKS

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Almost as essential as features and client support responsiveness are pricing options made available by Orchard Collaboration and CloudBerry Remote Assistant. While cost should not be a deciding factor it’s without a doubt a key thing to think about. You should look for a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your team expands. Make sure you don’t opt for plans that have advanced tools that you won’t find useful and always try to get in touch with the vendor directly as enterprises can often benefit from discounts. You should also check out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and offers a practical overview of what it’s like to work with Orchard Collaboration and CloudBerry Remote Assistant.