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Compare Optimum Feedback vs Zoho Survey

What is better Optimum Feedback or Zoho Survey? There are many CRM Software products available for businesses right now. The ideal way to find out which one fits your needs best is to compare them side by side. For example, here you can assess Optimum Feedback and Zoho Survey for their overall score (8.0 vs. 8.4, respectively) or their user satisfaction rating (93% vs. 99%, respectively).

It’s also possible to review their features and pricing conditions as well as other valuable data below. When matching products be sure to compare their similar capabilities and mark their differences to have a clearer picture of both deals. What is more remember to assess non-core issues including security, backup, ease-of-use, and customer support.

We realize that not all companies have enough time to test a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the Feedback & Reviews Management Software category are: Appcues, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $74

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Monitoring
  • Feedback and Review Solicitation
  • Insights and Analysis On Local Competitors
  • Local Search
  • Customer Behavior and Trends Monitoring
  • Ticketing
  • Negative Review Filtering

Pricing Info

Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – £79/month or £74/month (annual billing)

  • Up To 150 Reviews Per Month
  • Monitor Up To Three Review Sites
  • Email Support
  • Pay By Credit Card

Premium – £199/month or £179/month (annual billing)

  • Unlimited Reviews And Review Sites
  • Competition Analysis
  • Local Rank Tracking
  • Phone And Email Support
  • Pay By Credit Card Or Direct Debit

Enterprise – By quote

  • All Premium Features
  • Custom Branding
  • Custom Email
  • Custom SMS Sender IDs
  • White Labelling
  • Client Portals
  • Workflow And Ticketing
  • Dedicated Account Manager
  • Pay By Credit Card, PO, Invoice Or Direct Debit

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, Google, TripAdvisor

Integrations

Optimum Feedback integrates with the following business systems and applications:

  • Google
  • Yelp
  • TripAdvisor
  • Avvo
  • OpenTable
  • Lawyers.com
  • Edmuns.com
  • Angie’s List
  • Facebook
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.

Company Email

web@optimumfeedback.com

Company's Address

Rebirth House, John Gilbert Way
Trafford Park, Manchester
UK

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Questions
  • Custom Themes
  • Survey Branding
  • Collect Responses
  • Advanced Reporting
  • Share Surveys
  • Integrations
  • Improved Responses
  • Secure Surveys

Pricing Info

Free

  • Unlimited surveys
  • 15 Questions / Survey
  • 150 Responses / Survey

Standard – $19/month (billed annually) or $24/month (monthly billing)

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • Custom survey design
  • Custom branding
  • Question & page logic
  • Offline survey
  • Share surveys
  • Advanced reporting

Premium – $24/month (billed annually) or $29/month (monthly billing)

  • All Standard features
  • Piping logic
  • Custom variable
  • White label survey
  • Multilingual surveys
  • Send email notifications
  • Zoho CRM integration
  • Google docs integration

Enterprise – $41/month (billed annually) or $49/month (monthly billing)

  • All Premium features
  • Admin + 2 users
  • User management
  • Portal creation

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mitsubishi Motors, GE, Nike, Adidas

Integrations

Zoho Survey integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Campaigns
  • Zoho SalesIQ
  • MailChimp
  • Google Sheets

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Adequate option with customizable templates for companies and organizations that conduct surveys in customer satisfaction and other business aspects.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA

If you test different CRM Software products you shouldn’t simply analyze their features list and offered pricing plans. Consider that the service should be meeting your requirements and company so the more flexible their offer the better. Check which OSes are supported by Optimum Feedback and Zoho Survey and be certain you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and countries are supported, because this could be a critical factor for many companies.

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