MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Optimum Feedback vs Eudata

What is better Optimum Feedback or Eudata? A good way to find the appropriate CRM Software product for your company is to compare the solutions against each other. Here you can compare Optimum Feedback and Eudata and see their features compared in detail to help you choose which one is the more effective product.

Likewise, you can examine their overall ratings, such as: overall score (Optimum Feedback: 8.0 vs. Eudata: 8.0) and user satisfaction (Optimum Feedback: 93% vs. Eudata: N/A%). Browse through their varying features and similarities and find out which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your business outgrow the app in the next couple of years?

We did our best to review all popular Feedback & Reviews Management Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: Appcues, Yotpo, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $74

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback Monitoring
  • Feedback and Review Solicitation
  • Insights and Analysis On Local Competitors
  • Local Search
  • Customer Behavior and Trends Monitoring
  • Ticketing
  • Negative Review Filtering

Pricing Info

Optimum Feedback offers three enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:

Starter – £79/month or £74/month (annual billing)

  • Up To 150 Reviews Per Month
  • Monitor Up To Three Review Sites
  • Email Support
  • Pay By Credit Card

Premium – £199/month or £179/month (annual billing)

  • Unlimited Reviews And Review Sites
  • Competition Analysis
  • Local Rank Tracking
  • Phone And Email Support
  • Pay By Credit Card Or Direct Debit

Enterprise – By quote

  • All Premium Features
  • Custom Branding
  • Custom Email
  • Custom SMS Sender IDs
  • White Labelling
  • Client Portals
  • Workflow And Ticketing
  • Dedicated Account Manager
  • Pay By Credit Card, PO, Invoice Or Direct Debit

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, Google, TripAdvisor

Integrations

Optimum Feedback integrates with the following business systems and applications:

  • Google
  • Yelp
  • TripAdvisor
  • Avvo
  • OpenTable
  • Lawyers.com
  • Edmuns.com
  • Angie’s List
  • Facebook
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Optimum Feedback is an all-in-one platform that lets businesses manage their reputation, feedback, and brand through review management and feedback capture.

Company Email

web@optimumfeedback.com

Company's Address

Rebirth House, John Gilbert Way
Trafford Park, Manchester
UK

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • ChatBOT (Conversational Engine)
  • ChatBOT Analytics – Reporting
  • VoiceBot
  • Cognitive Contact Center (3C)
  • Chat
  • Audio/Video Chat
  • Real-Time Collaboration
  • Real-Time Sharing
  • Recording
  • Email and SMS
  • Web Call Back
  • Conversational and Social interface
  • Persistent Chat
  • Mobile & Web Messaging
  • IOT Assisted Service
  • Proactive Engagement
  • Outbound Engagement
  • Web Customer Care
  • Expert Advisor
  • Voice2Chat
  • Customer onboarding
  • Customer Centricity
  • External Contact Center or CRM Connectors
  • Kiosk

Pricing Info

Contact Eudata for their enterprise pricing information and other product details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

IBM, Ecobank, Accenture, UniCredit

Integrations

Eudata integrates with the following business systems and applications:

  • Cisco
  • Genesys
  • Avaya
  • Enghouse
  • Asterisk
  • Salesforce
  • Amazon Echo
  • Skype
  • Skype for Business
  • FB Messenger
  • Twitter
  • Telegram
  • Expert System Cogito
  • Google Dialogflow w MS Luis

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Eudata combines traditional interaction systems such as voice contact centers and CRM systems with its own digital solution and artificial intelligence platform, both representing the state of the art in the market.

Company Email

info@eudata.com

Contact No.

Company's Address

Eudata
Via M.Gioia 55/C - 20124
Milano

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

You should pay attention to the fact that even though both Optimum Feedback and Eudata may offer an outstanding range of features each solution could be aimed at a different company size. If you are comparing features you may want to give some attention to a company type they are aimed at. Specific elements may scale up efficiently for huge enterprises but if you have a small or mid-sized business it’s often better to avoid paying for complex functionalities that you may never use.

Page last modified