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Compare Opsgenie vs Site24x7 vs ManageEngine Applications Manager

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Action mapping and reliable alerting systems
  • On-call management and escalations
  • Advanced post-incident analysis and reporting
  • Real-time incident event tracking
  • Service-aware management
  • Incident command center
  • Web conference bridge
  • Stakeholder communications
  • Multiple integrations
  • Native mobile application

Pricing Info

Available pricing plans:

Free

  • Up to 5 users
  • Unlimited number of alerts
  • Email notifications (unlimited)
  • Android/iOS push notifications (unlimited)
  • 100 SMS notifications (US and Canada)
  • 100 SMS notifications (International)
  • iOS and Android mobile applications
  • API request limits depending on the number of users x1000
  • Team-based organization and visibility
  • Data segmentation
  • On-call management (schedules, escalation, and routing rules)
  • Optional alert fields
  • Alert lifecycle tracking
  • Alert classification (tags)
  • Monitoring integrations
  • ChatOps integrations
  • 3-month data retention
  • Community customer support coverage

Essentials – $11/user/month ($9/user/month when billed annually)

  • Unlimited alerts, email, and android/iOS push notifications.
  • US and Canada SMS/Voice notifications
    • number of user x100
    • $0.10 per additional notification
  • International SMS/Voice notifications
    • number of users x25
    • $0.35 per additional notification
  • API request limits depending on the number of users x1000.
  • iOS, Android, and Blackberry Dynamics mobile app
  • Monitoring and ChatOps integrations
  • Customizable bi-directional integrations with Jira Software and Jira Service Desk
  • Downloadable and schedulable reports
  • Resource usage reports
  • 6-month data retention
  • Email and chat support

Standard – $23/user/month ($19/user/month when billed annually)

  • All Essential plan features
  • Unlimited SMS/Voice notifications for US and Canda and international territories.
  • Unlimited access to Opsgenie APIs
  • Rich actionable alerts
    • Automated Opsgenie actions
    • Advanced alert enrichment
    • Advanced alert customization
    • Custom alert actions
    • Alert and notification policies
  • Customizable bi-directional integrations
    • Outbound integrations
    • Bi-directional integration with Jira Software and Jira Service Desk
    • Bi-directional integrations with ITSM Tools
    • Integrations with in-house/on-premise systems
    • Action mapping system
  • Incoming phone call routing
    • $10/number/month if from a phone number (1 free)
    • $0.10/minute if from within US and Canada territories (100 minutes free)
    • $0.35/minute for international calls
  • Heartbeat monitoring
  • Single sign-on access
  • Custom user roles
  • Central notification rule management
  • Advanced reporting analytics 
    • Downloadable and schedulable reports
    • Resource usage reports
    • Monthly overview analytics
    • Operational efficiency analytics
    • On-call analytics
  • 1-year data retention 

Enterprise – $35/user/month ($29/user/month when billed annually)

  • All Standard plan features
  • External services
  • Service status pages
  • Service subscriptions
  • Service and infrastructure health analysis
  • Team-based service management
  • Planning and scenarios
  • Alert to incident roll-up
  • Incident command center
  • Advanced post-incident analysis
  • Incident postmortems
  • Real-time incident event tracking
  • Web conference bridge
  • Free stakeholder communications
  • Data encryption
  • Conference attendance and efficiency analytics
  • Post-incident analysis reporting
  • Service and infrastructure health analysis
  • Unlimited data retention
  • 24/7 email, chat, and phone support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Washington Post, Bitly, Looker

Integrations

Opsgenie integrates with more than 200 applications including popular ITSM and ticketing, monitoring, and chat tools, as well as other communication and collaboration systems. Below are some of them:

  • AirBrake
  • Amazon CloudTrail
  • API
  • Atlassian Statuspage
  • Azure
  • Bamboo
  • BigPanda
  • Bitbucket
  • Campfire
  • Catchpoint

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution. Unlike traditional issue monitoring and reporting, Opsgenie can forecast potential issues based on aggregated signals.

Company Email

sales@opsgenie.com

Contact No.

Company's Address

465 Pine Street
San Francisco, CA 94104
USA

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $35

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Availability Monitoring
  • .NET Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange, etc.)
  • Web Page Defacement Monitoring
  • Java Application Monitoring
  • Ruby Monitoring
  • REST API Monitoring
  • Amazon Web Services (AWS) Monitoring
  • Microsoft Azure Monitoring
  • Google Cloud Platform (GCP) Monitoring
  • Mail Server Monitoring
  • PHP Monitoring
  • FTP Monitoring
  • VMware Monitoring
  • SSL Certificate Monitoring
  • SLA Management
  • Server Monitoring – Windows, Linux, FreeBSD & OS X
  • Application Performance Monitoring
  • POP3, SMTP, & IMAP Monitoring
  • DNS Monitoring
  • Network Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Transaction Monitoring
  • Website Application Monitoring (Real Browser Monitoring)
  • 50+ Plugin Integrations
  • Log Management

Pricing Info

Site24x7 all-in-one platform has four enterprise pricing options. We have listed these below to help you determine which one is the best for your organization.

Pro – $35/month/annual billing

  • 40 Basic Monitoring
  • 3 Advanced Monitors
  • 5 Network Interfaces
  • 500 MB Logs
  • 500,000 RUM Pageviews & 5 Sites
  • 150 SMS/Voice Credits per Month
  • Multi-user
  • Third-party Integrations
  • Premium Support

Classic – $89/month/annual billing

  • All Pro Features
  • 100 Basic Monitoring
  • 5 Advanced Monitors
  • 10 Network Interfaces
  • 1 Million RUM Pageviews & 10 Sites
  • 250 SMS/Voice Credits per Month

Elite – $225/month/annual billing

  • All Classic Features
  • 250 Basic Monitoring
  • 10 Advanced Monitors
  • 50 Network Interfaces
  • 1 GB Logs
  • 5 Million RUM Pageviews & 10 Sites
  • 400 SMS/Voice Credits per Month

Enterprise – $449/month/annual billing

  • All Elite Features
  • 500 Basic Monitoring
  • 25 Advanced Monitors
  • 100 Network Interfaces
  • 10 Million RUM Pageviews & 10 Sites
  • 500 SMS/Voice Credits per Month

Site24x7 has various plans available for standalone website monitoring, infrastructure, APM, and MSP.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASA, Harley-Davidson, Getty Images

Integrations

Site24x7 has APIs, which lets you connect with any platform with ease. There are plugin integrations available as well. The following are only a few examples:

  • Jira
  • ConnectWise Manage
  • WebHooks
  • PagerDuty
  • Slack
  • Zapier
  • Microsoft Teams
  • ManageEngine AlarmsOne
  • ManageEngine ServiceDesk Plus MSP
  • HipChat
  • Stride
  • ServiceNow
  • OpsGenie
  • Nagios
  • Oracle
  • MongoDB
  • WordPress
  • Postgres
  • ActiveMQ
  • Kafka
  • Hadoop
  • Mule
  • Twilio
  • Python
  • SQL

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Unified cloud monitoring solution with full-stack monitoring capabilities that analyze customer insights and activity for better perspectives for the business. It can give you an all-encompassing view of website performance from over 100 locations worldwide and in multiple cloud environments.

Company Email

support@site24x7.com

Contact No.

Company's Address

4141 Hacienda Drive
Pleasanton, CA 94588
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Transaction Monitors
  • App Server Monitors
  • Database Monitors
  • NoSQL Monitors
  • Middleware/Messaging Monitors
  • Web Services/SOA
  • Services
  • Server Monitors
  • Virtualization Monitors
  • Cloud Monitors
  • ERP Monitors
  • Windows Monitors
  • Integration
  • Mobile Apps
  • Application Discovery and Dependency Mapping (ADDM)
  • User Defined Custom Monitors
  • Fault Management
  • Anomaly Detection
  • SLA Management
  • Capacity Planning
  • SSL Certificate Monitoring
  • Rest APIs
  • Scalability

Pricing Info

ManageEngine Applications Manager pricing starts at $945. You need to call the vendor to talk to their Product Specialist or request a price quote from their sales team using the contact form on the product website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JPMorgan Chase and Co., MetLife, Hallmark

Integrations

  • ManageEngine ServiceDesk Plus
  • ServiceNow
  • Site24x7
  • ManageEngine Analytics Plus
  • ManageEngine OpManager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine Applications Manager is an application performance monitoring solution that proactively monitors business applications. It supports over 100 applications and servers out of the box, up to 50,000 using its distributed monitoring capability.

Company Email

eval-apm@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

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