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Compare Opsgenie vs Germain APM

What is better Opsgenie or Germain APM? Reviewing products to get the best Application Performance Monitoring Software does not always have to be complicated. On our review platform, you can easily match Opsgenie and Germain APM and right away see their differences. We allow you to check their uniqe benefits, supported devices, support service, pricing rates, terms, and more.

You may also review their overall score (9.2 for Opsgenie vs. 8.0 for Germain APM) and overall customer satisfaction level (98% for Opsgenie vs. N/A% for Germain APM). Spend some time and examine your leading options and discover which one is ideal for your company. Likewise, you must check the software vendor’s background; can you count on them and will they still be operating a few years from now?

If you want to quickly identify the best Application Performance Monitoring Software according to our review team we suggest you check out one of these products: Uptime Cloud Monitor, Dynatrace, Bugsnag.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Advanced post-incident analysis
  • Incident postmortems
  • Real-time incident event tracking
  • Alert lifecycle tracking
  • Alert classification 
  • Account-wide incident alerts
  • Advanced alert enrichment
  • Advanced alert customization
  • Custom alert actions
  • Alert and notification policies
  • Team-based organization and visibility
  • Data segmentation
  • On-call management
  • Optional alert fields
  • Automated Opsgenie actions
  • Action mapping systems
  • Incoming phone call routing
  • Advanced operations tools
  • Single sign-on access
  • Service status page
  • Service subscriptions
  • Service and infrastructure health analysis
  • Team-based service management
  • Alert to incident roll-up
  • Incident command center
  • Web conference bridge
  • Free stakeholder communications
  • Data encryption
  • Notification rule management
  • Downloadable and schedulable reports
  • Resource usage reports
  • Monthly overview analytics
  • Productivity analytics
  • On-call analytics
  • Attendance and efficiency analytics
  • Post-incident analysis reporting
  • Plan-based data retention 
  • Custom user roles
  • API access
  • Customizable bi-directional integrations 
  • Integrations with in-house/on-premise systems
  • Monitoring integrations
  • ChatOps integrations
  • Community, email, chat, and phone support
  • Native mobile application

Pricing Info

Available pricing plans:

Free

  • Up to 5 users
  • Unlimited number of alerts
  • Email notifications (unlimited)
  • Android/iOS push notifications (unlimited)
  • 100 SMS notifications (US and Canada)
  • 100 SMS notifications (International)
  • iOS and Android mobile applications
  • API request limits depending on the number of users x1000
  • Team-based organization and visibility
  • Data segmentation
  • On-call management (schedules, escalation, and routing rules)
  • Optional alert fields
  • Alert lifecycle tracking
  • Alert classification (tags)
  • Monitoring integrations
  • ChatOps integrations
  • 3-month data retention
  • Community customer support coverage

Essentials – $11/user/month ($9/user/month when billed annually)

  • Unlimited alerts, email, and android/iOS push notifications.
  • US and Canada SMS/Voice notifications
    • number of user x100
    • $0.10 per additional notification
  • International SMS/Voice notifications
    • number of users x25
    • $0.35 per additional notification
  • API request limits depending on the number of users x1000.
  • iOS, Android, and Blackberry Dynamics mobile app
  • Monitoring and ChatOps integrations
  • Customizable bi-directional integrations with Jira Software and Jira Service Desk
  • Downloadable and schedulable reports
  • Resource usage reports
  • 6-month data retention
  • Email and chat support

Standard – $23/user/month ($19/user/month when billed annually)

  • All Essential plan features
  • Unlimited SMS/Voice notifications for US and Canda and international territories.
  • Unlimited access to Opsgenie APIs
  • Rich actionable alerts
    • Automated Opsgenie actions
    • Advanced alert enrichment
    • Advanced alert customization
    • Custom alert actions
    • Alert and notification policies
  • Customizable bi-directional integrations
    • Outbound integrations
    • Bi-directional integration with Jira Software and Jira Service Desk
    • Bi-directional integrations with ITSM Tools
    • Integrations with in-house/on-premise systems
    • Action mapping system
  • Incoming phone call routing
    • $10/number/month if from a phone number (1 free)
    • $0.10/minute if from within US and Canada territories (100 minutes free)
    • $0.35/minute for international calls
  • Heartbeat monitoring
  • Single sign-on access
  • Custom user roles
  • Central notification rule management
  • Advanced reporting analytics 
    • Downloadable and schedulable reports
    • Resource usage reports
    • Monthly overview analytics
    • Operational efficiency analytics
    • On-call analytics
  • 1-year data retention 

Enterprise – $35/user/month ($29/user/month when billed annually)

  • All Standard plan features
  • External services
  • Service status pages
  • Service subscriptions
  • Service and infrastructure health analysis
  • Team-based service management
  • Planning and scenarios
  • Alert to incident roll-up
  • Incident command center
  • Advanced post-incident analysis
  • Incident postmortems
  • Real-time incident event tracking
  • Web conference bridge
  • Free stakeholder communications
  • Data encryption
  • Conference attendance and efficiency analytics
  • Post-incident analysis reporting
  • Service and infrastructure health analysis
  • Unlimited data retention
  • 24/7 email, chat, and phone support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Washington Post, Bitly, Looker

Integrations

Opsgenie integrates with more than 200 applications including various communication and collaboration, monitoring and logging, ticketing, automation tools. Below are some of them:

  • Slack
  • Datadog
  • Jira
  • Amazon Cloud Watch
  • Zendesk
  • Zapier
  • Cherwell
  • Big Panda
  • BMC Remedy
  • Dynatrace
  • SolarWinds
  • SignalFX
  • Campfire
  • Catchpoint
  • GitHub
  • HipChat
  • Zapier
  • Uptrends
  • Uptime
  • StatusHub

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution.

Company Email

sales@opsgenie.com

Contact No.

Company's Address

465 Pine Street
San Francisco, CA 94104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real user monitoring & replay
  • Business process analytics
  • Application performance monitoring
  • Automated review of application scripting and objects
  • Intuitive dashboard
  • Plugins

Pricing Info

Germain APM offers a detailed enterprise pricing model with 7 plans.

Starter – $29/month or $348/year

  • Real user monitoring
  • Root cause analysis
  • Basic email alert
  • 3days RCA data retention
  • 7days aggregated data retention

Professional – $99/month or $1190/year

  • Everything in Starter
  • 500000 APM/day

Silver – $493/month or $7100/year

  • Everything in Professional
  • 2 million APM/day

Gold – $1048/month or $12580/year

  • Everything in Silver
  • 5 million APM/month

Platinum – $ 1781/month or $21370/year

  • Everything in Gold
  • 10 million APM/day

Enterprise – $3028/month or $36340

  • Everything in Platinum
  • 2o million APM/day

Unlimited – $5000/month or $60000/year

  • Everything in Enterprise
  • Unlimited APM/month
  • Application performance monitoring
  • Technology transaction performance monitoring
  • OS monitoring
  • Network performance monitoring
  • End to end root cause analysis
  • Real-time streaming
  • Synthetic transaction
  • Intelligent email alert
  • define your analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

eBay, SKY, American Airlines

Integrations

Germain APM integrates with the following applications:

  • Salesforce
  • Oracle DB
  • SAP
  • AIX
  • Apache Storm
  • ASP.NET
  • BI Publisher
  • Chrome
  • Android
  • Citrix
  • Drupal
  • Elastic Search
  • Hadoop
  • Oracle EBS
  • Inquira
  • KAFKA

and many more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Real-time application performance monitoring software designed to help application developers & administrators, data scientists, customer experience analytics, prospect analytics, and user experience analytics monitor the performance of apps, network, files, users, DB, and business.

Company Email

info@germainapm.com

Contact No.

Company's Address

GERMAIN SOFTWARE
201 Spear Street, Suite 1100
San Francisco, CA 94105
USA

ManageEngine Applications Manager

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Transaction Monitors
  • App Server Monitors
  • Database Monitors
  • NoSQL Monitors
  • Middleware/Messaging Monitors
  • Web Services/SOA
  • Services
  • Server Monitors
  • Virtualization Monitors
  • Cloud Monitors
  • ERP Monitors
  • Windows Monitors
  • Integration
  • Mobile Apps
  • Application Discovery and Dependency Mapping (ADDM)
  • User Defined Custom Monitors
  • Fault Management
  • Anomaly Detection
  • SLA Management
  • Capacity Planning
  • SSL Certificate Monitoring
  • Rest APIs
  • Scalability

Pricing Info

ManageEngine Applications Manager pricing starts at $945. You need to call the vendor to talk to their Product Specialist or request a price quote from their sales team using the contact form on the product website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JPMorgan Chase and Co., MetLife, Hallmark

Integrations

  • ManageEngine ServiceDesk Plus
  • ServiceNow
  • Site24x7
  • ManageEngine Analytics Plus
  • ManageEngine OpManager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine Applications Manager is an application performance monitoring solution that proactively monitors business applications.

Company Email

eval-apm@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

Almost as essential as features and client support level are pricing plans provided by Opsgenie and Germain APM. While pricing should not be the sole factor it’s definitely a key thing to consider. You should look for a flexible pricing package that can be adjusted to your team size and easily scaled up when your business develops. Make sure you don’t pick packages that include complex tools that you won’t find useful and always try to contact with the vendor directly as enterprises can frequently count on special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time using it. It’s a useful experience that doesn’t need you to spend any money and offers a reliable overview of what it feels like to work with Opsgenie and Germain APM.

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