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Compare OpenProject vs mHelpDesk

What is better OpenProject or mHelpDesk? It’s easy to our scoring system to give you a general idea which Project Management Software product is will work better for your business. For overall product quality, OpenProject received 8.4 points, while mHelpDesk earned 8.4 points. At the same time, for user satisfaction, OpenProject scored 99%, while mHelpDesk scored 93%.

Details about their characteristics, tools, supported platforms, customer support, etc. are provided below to give you a more versatile comparison. Keep in mind to purchase only the tools your business requires so you don’t waste resources for tools that are unnecessary.

We are aware that not all people have enough time to test a large number of different products, so we came up with a list of suggestions that you may find useful. Our top choices for the Project Management Software category are: Smartsheet, Monday.com, Wrike.

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SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from €1

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project planning and scheduling
  • Product roadmap and release planning
  • Task management and team collaboration
  • Agile and Scrum
  • Accessibility mode
  • Time tracking, cost reporting and budgeting
  • Bug tracking

Pricing Info

OpenProject offers three SMB and enterprise pricing plans, including a free community edition. Give the details a look, and select your plan:

Community Edition – Free

  • Work packages
  • Timelines
  • Agile and Scrum
  • Wiki
  • Time and Costs
  • Meetings
  • Forums
  • News
  • Repository

Enterprise Edition – starts at 5€/user/month

  • All Community Edition features
  • Single-sign-on
  • Two factor authentication
  • Own logo
  • Custom color scheme
  • Synchronization of LDAP Groups

Cloud – starts at 1€/user/month

  • Work packages
  • Timelines
  • Agile and Scrum
  • Wiki
  • Time and Costs
  • Meetings
  • Forums
  • News
  • Single-sign-on

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Deutsche Telekom AG, Wayra, Aquaponics Lab

Integrations

OpenProject integrates the following business systems and applications:

  • MS PowerPoint
  • API available for further or custom integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

OpenProject is the leading open source software to support your project management processes.

Company Email

info@openproject.com

Contact No.

Company's Address

OpenProject Foundation e.V.
Karl-Liebknecht-Str. 5
10178 Berlin
Germany

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management (CRM)
  • Estimates and Quotes
  • Online Booking
  • Workflow Management
  • Job Management
  • Recurring Jobs
  • Scheduling & Dispatch
  • Drag and Drop Calendar
  • GPS Tracking
  • Live Mapping and Map View Routing
  • Custom Forms
  • Staff Communication
  • Text Message Dispatching
  • Inventory Tracking
  • Multi-Location Inventory Tracking
  • Offline Access
  • Scheduling
  • Estimates
  • Job Manager
  • Real-Time Communication
  • Payment Processing
  • Customer Database (CRM)
  • Customer Communication
  • Customer Portal
  • Customer Equipment
  • Automated Customer Notifications
  • Billing & Invoicing
  • Payment Processing
  • Online Payments
  • Timesheets
  • Financial Reporting
  • Staff Productivity Reporting
  • Customer Reporting
  • Custom Reporting
  • Integrations

Pricing Info

mHelpDesk pricing details are available by quote only. Contact the company to get a customized quote for your needs.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walls By Design, ENCOMPASS Inspections, Chicago Kitchen Services

Integrations

mHelpDesk supports integrations with the following business systems and applications:

  • QuickBooks Desktop
  • QuickBooks Online
  • Google Calendar
  • HomeAdvisor
  • Authorize.NET
  • Stripe
  • PayPal
  • Square

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based field service management software that simplifies and automates business processes.

Company Email

happy@mhelpdesk.com

Contact No.

Company's Address

3060 Williams Dr, Suite 510
Fairfax, VA 22031
USA

Popular Alternatives

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Score

Please pay attention to the fact that even though both OpenProject and mHelpDesk may have a reliable array of features every software might be aimed at a different business size. If you are comparing features you may want to pay attention to a company size they are meant for. Specific functionalities could scale up with no problem for large enterprises but if you own a small or medium business it’s often better to avoid paying for complex functionalities that you might never use.

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