What is better Onware or ManageEngine ServiceDesk Plus? Buying the perfect Contract Lifecycle Management (CLM) Software for your business is vital to improving your company’s productivity. In our platform, you can easily evaluate numerous solutions to see which one is the most suitable software for your requirements. Here you can match Onware vs. ManageEngine ServiceDesk Plus and look at their overall scores (6.5 vs. 8.7, respectively) and user satisfaction rating (100% vs. 100%, respectively).
Additionally, you can study the details of pricing, terms and conditions, plans, features, tools, and more, and determine which software offers more benefits for your business. As a rule of thumb, choose the software that allows you to change the features and price terms to match your sales growth or lack of it.
Those of you who don't have much time or want a Contract Lifecycle Management (CLM) Software advice from our team may want to try out these top choices for this year: PandaDoc, Freshservice, ContractWorks.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
No Contract Lifecycle Management (CLM) Software will manate to solve all the requirements of a business. Even though core features of Onware and ManageEngine ServiceDesk Plus are obviously a priority you should also carefully study the integrations offered by a given solution. Quote frequently you will already be using other types of SaaS software in your company and it’s definitely wiser to opt for software that integrate well with one another. If you do that you will be able to guarantee a reliable exchange of data between your teams and software used, which can significantly reduce time wasted on migrating between one software and the next.
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