What is better Onware or ManageEngine ServiceDesk Plus? Specific firms want different types of Contract Lifecycle Management (CLM) Software. To learn which one meets your needs, think of assessing various solutions feature by feature including their conditions and pricing. Likewise, you can get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Onware (6.5) vs. ManageEngine ServiceDesk Plus (8.7) for total quality and performance; Onware (100%) vs. ManageEngine ServiceDesk Plus (100%) for user satisfaction rating. Check out their strong and weak points and find out which software is a better option for your company. One simple but effective tip is to write the strengths and weaknesses of both services side by side and see which solution has more benefits.
We did our best to review all popular Contract Lifecycle Management (CLM) Software products available on the market, but among them these three deserved our special attention: ContractWorks, Freshservice, PandaDoc.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
The solutions examined on this page are only a sliver of our full Contract Lifecycle Management (CLM) Software category and you should take into account that there may be more reliable solutions available. If you want to make sure you make the optimal decision for your company we definitely encourage you to test more solutions first. You can also consider to study our top 10 Contract Lifecycle Management (CLM) Software list to learn which software are in the current year the highest-ranking ones and leaders in the market.
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