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Compare Onfleet vs FlowCentric BPM

What is better Onfleet or FlowCentric BPM? There are many Business Process Management Software products in the market right now. The best way to find out which product fits your needs best is to check them side by side. For example, here you can review Onfleet and FlowCentric BPM for their overall score (8.4 vs. 8.0, respectively) or their user satisfaction rating (N/A% vs. 100%, respectively).

You can even review their features and pricing terms and other useful details below. When matching products make sure to compare their related capabilities and mark their distinctive elements to have a clearer picture of both deals. Likewise, bear in mind to assess secondary factors such as security, backup, usability, and helpdesk support.

Our experts made sure to review all popular Business Process Management Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: bpm’online studio, Promapp, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $125

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • RESTful API
  • Android and iOS apps
  • Driver management
  • Real-time alerts and ETAs
  • Instant feedback
  • Customizable SMS notifications
  • Comprehensive reports
  • CSV export
  • Route optimization
  • Visual maps
  • Joint management
  • Task linking
  • Shortcodes
  • Mileage tracking
  • Scheduling
  • Vehicle tracking
  • Dispatch management
  • Reporting and analytics
  • Dynamic search
  • Real-time alerts
  • Mobile signature

Pricing Info

Onfleet’s SMB and enterprise pricing is based on tasks/month. Here are the details:

  • Basic: $125/month, 700 tasks/month
  • Standard: $300/month, 2,000 tasks/month
  • Premium: $800/month, 6,000 tasks/month
  • Pro: $1,800/month, 15,000 tasks/month
  • Enterprise: By quote, 50,000+ tasks/month

Add-ons

  • Custom local phone number: $25/month
  • Automatic route optimization: $0.09/task
  • Customizable auto SMS notifications: at pre-defined rates

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

HUNGRY HARVEST, Hello Fresh, AptDeco

Integrations

Onfleet integrates with the following business systems and applications:

  • RESTful API
  • Zapier
  • Google Focs
  • Magento
  • Shopify
  • WooCommerce
  • Wufoo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based platform for analyzing, streamlining and managing local delivery for enhanced efficiency, more intelligent and simpler dispatching.

Company Email

contact@onfleet.com

Contact No.

Company's Address

929 Market St, Suite 500
San Francisco, CA 94103
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Consistent Navigation Framework
  • Design Once, Run Many
  • User Navigation
  • Windows Authentication
  • Form-based Authentication
  • Consistent Search Interface
  • Find Archived Data Easily
  • Email/SMS Notification
  • Work Routing
  • Escalations

Pricing Info

FlowCentric BPM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Touchstone Energy, MineRP, ValueMetrics

Integrations

FlowCentric integrates with the following business systems and applications:

  • DRL Barcoding
  • DbArchive
  • DocQNet
  • Hummingbird
  • ITC
  • Meridio
  • Ability
  • De Facto
  • Everest
  • GP
  • JD Edwards
  • Microsoft Dynamics AX
  • Oracle
  • Pastel
  • PeopleSoft
  • Persal
  • Pronto
  • Rascal
  • Sage ERP X3
  • Sage ERP 300 (ACCPAC)
  • SAP
  • SYSPRO
  • Microsoft BizTalk
  • Microsoft SharePoint
  • Microsoft Office Excel
  • Microsoft Office Outlook
  • EPM
  • Microsoft Project
  • Various geographic information systems (GIS)
  • On Key
  • Active Directory
  • Microsoft Dynamics CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A business process management (BPM) solution that allows businesses to fully comprehend, efficiently manage, and effectively utilize their business processes.

Company Email

talk2us@flowcentric.com

Contact No.

Company's Address

500 Makou, Monument Park X2
Pretoria, 0105
South Africa

bpm’online studio enterprise

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Please pay attention to the fact that while both Onfleet and FlowCentric BPM may provide an outstanding array of features each service could be aimed at a different business size. If you are analyzing various solutions you should focus on a business size they are aimed at. Specific elements could scale up with no problem for huge enterprises but if you have a small or mid-sized business it’s usually better to stay away from paying for advanced functionalities that you may never have a chance to use.

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