Compare Ytel vs. OlarkIf you’re experiencing a hard time selecting the best Customer Support Software product for your needs, it’s a good idea to do a comparison of the available software and discover which service offers more positive aspects. In particular, here you can review Olark (overall score: 8.7; user rating: 98%) vs. Ytel (overall score: 7.8; user rating: 95%) for their overall performance. You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to compare their features will significantly improve the likelihood of finding the appropriate product for your company. Take a closer look at other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing terms. We are aware that not all businesses have the time to try out dozens of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Communications Software category are: RingCentral, 8×8 VoIP Phone Service, Slack.
|Monthly payment | Quote-based||Monthly payment | Annual Subscription|
Ytel is a contact center software and communications API solution that supports multiple modes of communication such as phone, messages, and email.
Olark is a popular chat support platform used by hundreds of businesses.
|Learn more about Ytel pricing||Learn more about Olark pricing|
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
| 27422 Portola Parkway, Suite 100|
Foothill Ranch, CA 92610
| 76 South Park St.|
San Francisco, CA 94107
|Lead Strata Marketing, Drips.com, MediaMix365||Nosh Detox, CoPromote, Man Crates, CommitChange.com|
|English||English, China, Germany, India, Japan|
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Olark Live Chat supports integrations with the following business systems and applications:
Ytel is available on a by-quote basis. If you would like to learn more about their pricing options, don’t hesitate to get in touch with their representatives.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
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In case you are still having second thoughts about which product will be best in your case it may be a sensible idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every product is and how big is its online presence.For instance, if you analyze Olark LinkedIn page you’ll see that they are followed by 519 users. In case of Ytel the number of followers on their LinkedIn page is 396.