Compare Ytel vs. OlarkIf you’re experiencing a hard time selecting the best Customer Support Software product for your needs, it’s a good idea to do a comparison of the available software and discover which service offers more positive aspects. In particular, here you can review Olark (overall score: 8.7; user rating: 98%) vs. Ytel (overall score: 7.8; user rating: 95%) for their overall performance. You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to compare their features will significantly improve the likelihood of finding the appropriate product for your company. Take a closer look at other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing terms. We are aware that not all businesses have the time to try out dozens of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Communications Software category are: RingCentral, 8×8 VoIP Phone Service, Slack.
|Monthly payment | Quote-based||Monthly payment | Annual Subscription|
Ytel is a communication and contact center software solution with products for different modes of communication like phone, messages, and email.
Olark is a popular chat support platform used by hundreds of businesses.
|Learn more about Ytel pricing||Learn more about Olark pricing|
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
| 27422 Portola Parkway, Suite 100|
Foothill Ranch, CA 92610
| 76 South Park St.|
San Francisco, CA 94107
|Lead Strata Marketing, Drips.com, MediaMix365||Nosh Detox, CoPromote, Man Crates, CommitChange.com|
|English||English, China, Germany, India, Japan|
Ytel is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:
Olark Live Chat supports integrations with the following business systems and applications:
Ytel Beacon’s enterprise pricing information will depend on the number of minutes, live messages, and real time insights you’re interested to purchase. X5 Cloud Contact Center, on the other hand, is offered against an individual quote, and you can also schedule a free demo and discuss a suitable price with sales agents. Here are the details:
X5 Cloud Contact Center
Beacon – 7500 Minutes for $250
Limited Time Offer 10,000 Minutes at $100
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
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In case you are still having second thoughts about which product will be best in your case it may be a sensible idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every product is and how big is its online presence.For instance, if you analyze Olark LinkedIn page you’ll see that they are followed by 519 users. In case of Ytel the number of followers on their LinkedIn page is 396.