|Monthly payment | Annual Subscription||Monthly payment|
Olark is a popular chat support platform used by hundreds of businesses.
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
|List of Features|
List of Features
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|Learn more about Olark pricing||Learn more about Nicereply pricing|
|Nosh Detox, CoPromote, Man Crates, CommitChange.com||Thomson Reuters, Asana, Optimizely, Xamarin|
| 76 South Park St.|
San Francisco, CA 94107
|Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ|
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
Nicereply offers three plans and a 30-day free trial on all accounts:
Olark Live Chat supports integrations with the following business systems and applications:
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
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You shouldn’t count on only a wide array of functionalities and scalable pricing plans from a well-known Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to ensure that if you have any questions about Olark or Nicereply, or you run into a problem, or maybe you’ll need to ask for a specific change or feature beneficial to your team you can rely on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you can benefit from personal training or at the very least an FAQ you can use.