Compare Helprace vs. OlarkWhen selecting the best Customer Support Software for your company our recommendation is that you review the features, costs, and other critical info about the product and vendor. Here, you can examine the parallels and discrepancies between Olark (overall score at 8.7 and user satisfaction at 98%) and Helprace (overall score at 8.0 and user satisfaction at 90%). It's also possible to look at their particulars elements, such as features, plans, rates, terms, etc. Similarly, read the terms thoroughly for information on hidden fees, like, installation, independent customer service, upgrade fees, cloud storage fees, and other similar charges. Our experts made sure to review all popular Customer Support Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Samanage, Zendesk.
|Monthly payment | Annual Subscription||Monthly payment | Annual Subscription|
Helprace is a cloud-based customer service service developed for businesses that are searching for a way to build a connection with their customers.
Olark is a popular chat support platform used by hundreds of businesses.
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
| 8010 Woodland Center Blvd|
Tampa, FL, 33614
| 76 South Park St.|
San Francisco, CA 94107
Helprace provides two pricing plans and a free version of the service. Users have the option to subscribe to monthly or annual billing. A 30-day free trial is available for all plans.
Targeted: $10/agent/month (monthly) or $9/agent/month (yearly)
Targeted: $20/agent/month (monthly) or $18/agent/month (yearly)
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
|English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East||English, China, Germany, India, Japan|
|Learn more about Helprace pricing||Learn more about Olark pricing|
|Boom Box, Life Launchr, Automation Machine||Nosh Detox, CoPromote, Man Crates, CommitChange.com|
No information available.
Olark Live Chat supports integrations with the following business systems and applications:
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No Customer Support Software will manate to solve all the needs of a company. Though key features of Olark and Helprace are important you should also carefully explore the integrations provided by a given product. Very often your team will already be working with some other SaaS software in your company and it’s always wiser to go with solutions that integrate well with one another. That way you can be certain of a smooth exchange of information between your teams and apps, which can significantly reduce time wasted on migrating between one service and the next.