Compare Freshcaller vs. OlarkThere are lots of Customer Support Software products available for businesses these days. The best way to find out which product fits your needs best is to examine them side by side. As an example, here you can assess Olark and Freshcaller for their overall score (8.7 vs. 8.0, respectively) or their user satisfaction rating (98% vs. 100%, respectively). You can even compare their features and pricing terms as well as other useful facts below. When matching products make sure you analyze their related functions and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, keep in mind to assess secondary issues including security, backup, ease-of-use, and customer support. We did our best to prepare reviews of all popular Customer Support Software solutions offered on the market, but among them these three caught our special attention: LiveAgent, Freshdesk, Samanage.
|Quote-based||Monthly payment | Annual Subscription|
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.
Olark is a popular chat support platform used by hundreds of businesses.
|Learn more about Freshcaller pricing||Learn more about Olark pricing|
|List of Features|
List of Features
|USA, UK, Canada, International||USA, UK, Canada, China, Germany, India, Japan|
No information available.
Olark Live Chat supports integrations with the following business systems and applications:
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
| 1250 Bayhill Drive, Suite 315,|
San Bruno, CA 94066
| 76 South Park St.|
San Francisco, CA 94107
|Loupen||Nosh Detox, CoPromote, Man Crates, CommitChange.com|
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No Customer Support Software will manate to solve all the needs of a company. Even though key features of Olark and Freshcaller are important you should also carefully explore the integrations provided by a given product. Quote frequently your team will already be using various kinds of SaaS software in your company and it’s much more beneficial to choose software that integrate well with one another. If you do that you can guarantee an effortless transfer of information between your teams and services, which can considerably reduce time wasted on migrating between one app and the other.