Compare FaceTime vs. Olark

You can use our scoring system to provide you with a general idea which Communications Software product is better for your business. For overall product quality, Olark attained 8.4 points, while FaceTime received 8.0 points. Meanwhile, for user satisfaction, Olark scored 98%, while FaceTime scored 93%. Details about their unique elements, tools, supported platforms, customer service, and more are given below to help you get a more precise analysis. Remember to choose only the functions your company needs to avoid wasting resources for tools that you won’t be using. We did our best to prepare reviews of all popular Customer Support Software solutions offered out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk, LiveAgent, Samanage.
Compare

FaceTime

VS

Olark

VS

FaceTime screenshot Olark screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.7 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

93% ?

Client Satisfaction

98% ?

Price

Price

$0.99

$12

Price Scheme

Price Scheme

Free | One-time payment Monthly payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

Make video calls from your Mac to another Mac or to an iPad, iPhone, or iPod touch.
Olark has been branded as one of the favorite and most popular chat support platform for hundreds of businesses.
Useful Links
Contact Phone

Contact Phone

800–692–7753 support@olark.com
Cost Details

Cost Details

FaceTime is available for download for just $0.99 via the Apple iTunes Store.

Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.

Bronze

  • Monthly Billing: $17/month
  • Annual Billing: $15/month
  • Bi-Annual Billing: $12/month
  • 1 Operator

Gold

  • Monthly Billing: $49/month
  • Annual Billing: $44/month
  • Bi-Annual Billing: $34/month
  • 4 Operators

Platinum

  • Monthly Billing: $129/month
  • Annual Billing: $116/month
  • Bi-Annual Billing: $90/month
  • 8 Operators
  • Groups feature

Ultimate

  • Monthly Billing: $243/month
  • Annual Billing: $219/month
  • Bi-Annual Billing: $170/month
  • 15 Operators
  • Groups feature
Support Types

Support Types

Phone
Ticket Training
Live Support
Ticket Training
Languages Supported

Languages Supported

USA, UK, International USA, UK, Canada, China, Germany, India, Japan
Company's Address

Company's Address

Apple
1 Infinite Loop
Cupertino, CA 95014
(408) 996–1010
76 South Park St.
San Francisco, CA 94107
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Contact Email

Contact Email

Popular Clients

Popular Clients

Nosh Detox, CoPromote, Man Crates, CommitChange.com
Supported Integrations

Supported Integrations

FaceTime offers integration with Salesforce ServiceCloud.

Olark Live Chat supports integrations with the following business systems and applications:

  • Shopify
  • Google Analytics
  • Salesforce
  • Nutshell
  • Bigcommerce
  • Salesforce Desk
  • Zendesk
  • Highrise
  • Elevio
  • Groove
  • TalkDesk
  • PrestaShop
  • XCart
  • Magento
  • Volusion
  • 3Dcart
  • Unbounce
  • GoSquared
  • Segment
Features

Features

FaceTime FEATURES

  • Easy and fast setup
  • Easy-to-Organize Contacts
  • High-Definition Video
  • Elegant Interface
  • Ring Anywhere, Any Time

Olark FEATURES

  • Chat Ratings
  • In-browser Chat
  • Targeted Chat
  • CRM & Helpdesk Integrations
  • Customize Your Design
  • Sophisticated Insights
  • Offline Messages
  • Cobrowsing
  • Developer API
Pricing Details

Pricing Details

Learn more about FaceTime pricing Learn more about Olark pricing
Available Devices

Available Devices

iPhone/iPad
Mac
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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The services compared on this page are only a small part of our complete Communications Software category and you should remember that there could be more reliable services available. If you want to guarantee you make the best possible choice for your team we strongly urge you to compare more software first. It may also be a good idea to consult our top 10 Communications Software list to learn which services are now the highest-rated ones and dominate the market.