Compare Olark vs. BoldChatYou can use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, Olark earned 8.4 points, while BoldChat received 7.2 points. Meanwhile, for user satisfaction, Olark scored 98%, while BoldChat scored 100%. Specifics of their functions, tools, supported platforms, customer service, and more are given below to provide you with a more precise assessment. Remember to choose only the features that you need so you don’t waste resources for functions which are redundant. Our team put a lot of effort to prepare reviews of all popular Customer Support Software products available out there, but among all the ones we reviewed these three deserved our special attention: Samanage, LiveAgent, Freshdesk.
|Monthly payment | Annual Subscription||Annual Subscription | Quote-based|
Olark has been branded as one of the favorite and most popular chat support platform for hundreds of businesses.
BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises | Medium Business|
| 76 South Park St.|
San Francisco, CA 94107
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
BoldChat offers three plans:
Pro: Starting at $599 agent/year
Premier: Contact the vendor for a quote
Enterprise: Contact the vendor for a quote
|Nosh Detox, CoPromote, Man Crates, CommitChange.com||Abt Electronics, Miyachi Unitek Corporation, Vornado, SalesNexus|
|Learn more about Olark pricing||Learn more about BoldChat pricing|
Olark Live Chat supports integrations with the following business systems and applications:
BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.
BoldChat supports the following integrations:
|USA, UK, Canada, China, Germany, India, Japan||USA, International|
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If you continue having doubts about which app will be best in your case it might be a good idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular each solution is and how big is its online presence. For instance, in case of Facebook Olark has 4383 likes on their official page while BoldChat profile is liked by 1118 people.