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Compare OctopusPro vs ServiceTitan

What is better OctopusPro or ServiceTitan? When selecting the ideal Project Management Software for your organization it is recommended that you evaluate the functions, pricing, and other essential information regarding the product and vendor. Here, you can examine the parallels and differences between OctopusPro (overall score at 8.0 and user satisfaction at N/A%) and ServiceTitan (overall score at 8.4 and user satisfaction at 100%).

You may also look at their unique details, for example functions, plans, costs, conditions, etc. What is more, analyze the terms carefully for information on hidden costs, including, setup fees, separate helpdesk support, upgrade fees, disk space fees, and more.

We know that not all businesses have the time to examine dozens of various services, so we prepared a list of recommendations that you may find useful. Our top choices for the Field Service Management Software - FSM category are: Freshdesk, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management
  • Mobile Workforce Management
  • Booking Management
  • Complaints & Quality Management
  • Bookings and Appointments
  • Accept and Reject Services
  • Reminders and Confirmation
  • Rescheduling and Cancellation
  • Invoicing and Billing
  • Payments and Refunds
  • Live Reporting
  • Integrated Accounting
  • Built-in CRM
  • Mailing Lists
  • App Builder

Pricing Info

OctopusPro offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Starter Pack – $10/user/month

  • 1-4 users (1 admin,  4 field workers)
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App

Established – $50/user/month

  • 5-50 Users
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App
  • 24/hr Support

Corporate – custom enterprise pricing

  • 1 admin, unlimited field workers
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App
  • 24/hr Support
  • Unlimited Users
  • Branded Customer-Facing App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tile Cleaners, Zenin, Flood Restoration, Solved Plumbing

Integrations

OctopusPro integrates with the following business systems and applications:

  • eWay
  • PayPal
  • Stripe
  • Google Docs
  • Google Drive
  • MailChimp
  • Google Analytics
  • Twilio
  • WePay
  • Square
  • Google Wallet
  • TransferWise
  • Amazon Payments
  • Payoneer
  • Authorize.net
  • Google Calendar
  • Outlook 365
  • Quickbooks
  • Xero

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple & efficient way to run and grow your mobile service business, allowing you to manage your inquiries, quotes, bookings, invoices, payments, as well as your customers and staff all together in one revolutionary software, all safe and secure in the cloud!

Company Email

support@octopuspro.com

Contact No.

Company's Address

OctopusPro
166 Ramsgate Ave., North Bondi
New South Wales
Australia

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Track sales performance
  • Measure marketing campaigns
  • Monitor call booking performance
  • Eliminate paperwork
  • Training library
  • Pre-launch review
  • Data import
  • Certification program
  • Personalized Q&A
  • Best practices consultation

Pricing Info

ServiceTitan offers custom pricing scheme for its mobile app. Contact them for more pricing information and other details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Boulden Brothers, Next Star Network, Dutton Plumbing

Integrations

ServiceTitan integrates with the following business systems and applications:

  • Teletrac
  • ReviewBuzz
  • GPS Insight
  • QuickBooks
  • Nationwide Inbound

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceTitan is a mobile, cloud-based field management solution designed for HVAC, plumbing, and electrical home services businesses.

Company Email

hello@servicetitan.com

Contact No.

Company's Address

801 N. Brand Blvd
Suite 700
Glendale, CA 91203

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

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Almost as important as functionalities and customer support quality are pricing packages provided by OctopusPro and ServiceTitan. Although pricing should not be a deciding factor it’s definitely a key thing to think about. You should look for a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up every time your team expands. Be sure that you don’t pick pricing plans that have complex features that you won’t use and always try to get in touch with the vendor directly because enterprises can frequently benefit from special pricing. You should also give a chance to a free trial or demo of each solution to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to invest any money and gives you a solid overview of what it feels like to work with OctopusPro and ServiceTitan.

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