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Compare OctopusPro vs ServiceMax

What is better OctopusPro or ServiceMax? It’s easy to our scoring system to give you a general idea which Project Management Software product is better for your company. For overall product quality, OctopusPro received 8.0 points, while ServiceMax gained 8.3 points. At the same time, for user satisfaction, OctopusPro scored N/A%, while ServiceMax scored 99%.

Details about their functions, tools, supported platforms, customer service, etc. are provided below to help you get a more precise comparison. Don’t forget to choose only the features that you need to avoid wasting cash for tools that you won’t be using.

Right now, the top products in our Field Service Management Software - FSM category are: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management
  • Mobile Workforce Management
  • Booking Management
  • Complaints & Quality Management
  • Bookings and Appointments
  • Accept and Reject Services
  • Reminders and Confirmation
  • Rescheduling and Cancellation
  • Invoicing and Billing
  • Payments and Refunds
  • Live Reporting
  • Integrated Accounting
  • Built-in CRM
  • Mailing Lists
  • App Builder

Pricing Info

OctopusPro offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Starter Pack – $10/user/month

  • 1-4 users (1 admin,  4 field workers)
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App

Established – $50/user/month

  • 5-50 Users
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App
  • 24/hr Support

Corporate – custom enterprise pricing

  • 1 admin, unlimited field workers
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App
  • 24/hr Support
  • Unlimited Users
  • Branded Customer-Facing App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tile Cleaners, Zenin, Flood Restoration, Solved Plumbing

Integrations

OctopusPro integrates with the following business systems and applications:

  • eWay
  • PayPal
  • Stripe
  • Google Docs
  • Google Drive
  • MailChimp
  • Google Analytics
  • Twilio
  • WePay
  • Square
  • Google Wallet
  • TransferWise
  • Amazon Payments
  • Payoneer
  • Authorize.net
  • Google Calendar
  • Outlook 365
  • Quickbooks
  • Xero

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple & efficient way to run and grow your mobile service business, allowing you to manage your inquiries, quotes, bookings, invoices, payments, as well as your customers and staff all together in one revolutionary software, all safe and secure in the cloud!

Company Email

support@octopuspro.com

Contact No.

Company's Address

OctopusPro
166 Ramsgate Ave., North Bondi
New South Wales
Australia

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Field Service Management
  • Schedule and Dispatch
  • Work Order Management
  • Installed Base
  • Warranty and Contract Management
  • Preventive Maintenance
  • Parts and Returns Management
  • Metrics, Reporting and Dashboards
  • IOT Connected Field Service Management
  • Complex Job Planning

Pricing Info

ServiceMax pricing is available on a by quote basis only. Contact ServiceMax directly for more detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Domino, James Automation, Peavey

Integrations

ServiceMax integrates with the following business systems and applications:

  • SAP
  • Oracle EBS
  • JIRA
  • Salesforce
  • QuickBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceMax offers scheduling, dispatch, contracts, entitlements, work orders, installed base, IoT, parts, inventory, mobile, social, and reporting.

Company Email

info_uk@servicemax.com

Contact No.

Company's Address

ServiceMax Headquarters
4450 Rosewood Drive
Suite 200
Pleasanton, CA 94588

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

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If you test different Project Management Software products you shouldn’t only study their list of features and available pricing plans. Pay attention to the fact that the service should be meeting your needs and business so the more flexible their offer the better. Find our which systems are supported by OctopusPro and ServiceMax and ensure you will obtain mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this might be a key element for many businesses.

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