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Compare Nutshell CRM vs Vision Helpdesk

What is better Nutshell CRM or Vision Helpdesk? Today’s corporations need the top CRM Software product to stay competitive. On this page we help you with choosing the right software, by allowing you to examine Nutshell CRM and Vision Helpdesk down to the very details of their individual features.

You can also examine our overall scoring values, which rate the software overall quality and performance. Nutshell CRM got a 9.4 score, while Vision Helpdesk has a score of 9.2. Likewise, you can compare their general user satisfaction rating: 100% (Nutshell CRM) against 99% (Vision Helpdesk). Keep in mind to select the software that best addresses your most crucial priorities, not the software with the most robust features.

Our experts made sure to prepare reviews of all popular CRM Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collaborative Environment
  • Customizable Sales Processes
  • Lead Relationships Management
  • Native mobile apps for Mac, iOS, and Android
  • Powerful Sales Analytics Reports
  • Seamless Integration with a variety of Business Apps
  • Calendar Sync
  • Click-to-Call
  • One Click Task Creation
  • Bulk Email Templates
  • Nutshell Maps
  • Nutshell Intelligence
  • Contact Importing
  • Sales Collaboration
  • Email Ingestion
  • BCC your Emails
  • Sales Team Management
  • Lead Confidence
  • Real Time Notifications
  • Activity Reports
  • Funnel Reports
  • User/Team Restrictions
  • Quarterly Success Plan Reviews
  • Multichannel Customer Support

Pricing Info

Nutshell CRM is available in three pricing options. You may also try its 14-day free trial to test out its features.

Starter – $19/user/month billed annually or $22/user month-to-month

  • Sales activity and results dashboard
  • Single sales pipeline
  • Standard sales reporting
  • Team collaboration capabilities

Pro – $35/user/month billed annually or $39/user month-to-month

  • All Starter plan features
  • Advanced reporting
  • Cross-sell and upsell automation
  • Multiple sales pipelines
  • Sales process automation
  • Team coaching tools
  • Unlimited click-to-call and recordings

Pro+ – $69/user/month billed annually or $79/user month-to-month

  • All Pro plan features
  • Dedicated customer success manager
  • “First in line” technical support
  • Free training for new employees
  • Training on new Nutshell features
  • Quarterly business reviews

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Owl's Brew. Cafe Umbria, Human Element, Brothers Leather Supply

Integrations

Nutshell CRM offers a large list of native integrations with popular apps and business systems. An interesting opportunity offered by the company is expanding the system’s functionality with a number of Zapier-built integrations. Here are some of the apps Nutshell can be connected to:

  • Olark
  • Microsoft Exchange
  • Twitter
  • MailChimp
  • Wufoo
  • Google Sheets
  • Google Apps
  • Google Drive
  • Google Contacts
  • Dropbox
  • Box
  • PandaDoc
  • Zendesk
  • Gravity Forms
  • RightSignature
  • Quote Roller
  • Yesware
  • Kixie
  • Slack
  • RingCentral
  • Pure Chat
  • 40Nuggets
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nutshell CRM is a platform that enables organizational departments to collaborate on leads and sales in real time, and improve the quality of their customer relationships.

Company Email

info@nutshell.com

Contact No.

Company's Address

IRL, 212 South Fifth Ave.
Ann Arbor, MI 48104
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 3rd party single login and integrations
  • Automation, workflow, SLA, and escalations
  • Blabby – private social hub for your staff members
  • Calendar and task Management
  • Client management
  • E-Mail parsing
  • Integration with several scripts
  • Manage multiple companies support
  • Multi-channel – Facebook, Twitter, phone, chat, tickets
  • Multi-language
  • Online issue tracking and ticket management
  • Reports and analytics
  • Solutions, forums, knowledge base, predefined replies, Q and A
  • Ticket and client pinning
  • Time tracking and ticket billing
  • Ticket queues, department and status creations
  • Ticket views
  • Two-way email parsing
  • Vision Helpdesk API
  • Vision Helpdesk mobile apps

Pricing Info

Vision Helpdesk offers different enterprise pricing options depending on the type of license you need.

SaaS Cloud License

  • Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
  • Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
  • Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)

Recurring License

  • Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
  • Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
  • Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
  • Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
  • Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)

One-Time License

  • Starter Help Desk – $200/agent
  • Pro Help Desk – $400/agent
  • Satellite Help Desk – $500/agent
  • Pro Service Desk – $600/agent
  • Ent Service Desk – $800/agent

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems

Integrations

Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:

  • Facebook
  • Twitter
  • Google Hosted Emails
  • Office365 Hosted Emails
  • MS Exchange Emails
  • Active Directory
  • Paypal
  • 2SMS
  • Clickatell
  • Drupal
  • WHMCS
  • Clientexec
  • Live Chat Inc
  • Live!Zilla
  • UserLike
  • Comm100
  • GoToMeeting
  • GoToAssist
  • Twilio
  • LinkedIN
  • WordPress
  • SugarCRM
  • HostBill

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform.

Company Email

sales@visionhelpdesk.com

Contact No.

Company's Address

2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India

Every time you compare different CRM Software services you shouldn’t simply analyze their list of features and provided pricing packages. Keep in mind the service should be adjusted to your standards and team so the more flexible their offer the better. Learn which platforms are supported by Nutshell CRM and Vision Helpdesk and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this might be a deal breaker for many companies.

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