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Compare NiftyISO vs. Retently

Examining products to get the best Survey Software need not be difficult. On our review platform, it is possible to match NiftyISO and Retently and quickly evaluate their differences. We allow you to examine their capabilities, supported devices, customer support, pricing rates, terms, and many more. You may also assess their overall score (8.0 for NiftyISO vs. 8.6 for Retently) and overall customer satisfaction level (N/A% for NiftyISO vs. 100% for Retently). Spend some time and examine your top choices and see which one is right for your company. Likewise, you must consider the software vendor’s business viability; can they be relied upon and will they still be on the market in a few years time? Those of you who want to save some time or could use a Survey Software recommendation from our team might want to examine these top choices for the current year: SurveyGizmo, Qualtrics Research Core, SurveyMonkey.
Compare

NiftyISO

VS

Retently

VS

NiftyISO screenshot Retently screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

100% ?

Cost

Cost

$9

$39

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription | Quote-based
Detailed Review

Detailed Review

General Description

General Description

An Internal and Client Audit Management Software designed to help small and medium-sized organizations perform audits to ensure their processes, workflows, and practices adhere to ISO Standards.
An intuitive NPS software that allows you to collect and analyze feedback in order to improve customer retention and improve overall operations.
Useful Links
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Info

Pricing Info

NiftyISO offers the following basic and enterprise pricing packages:

Essential – $9/month

  • 2 Users
  • Mobile/Tablet Access
  • Data Backup
  • Email Support

Professional – $25/month

  • 5 Users
  • Mobile/Tablet Access
  • Data Backup
  • Premium Support

Premium – $75/month

  • 15 Users
  • Mobile/Tablet Access
  • Data Backup
  • Premium Support

Ultimate – Custom Enterprise Pricing

  • More than 15 Users

Retently offers different subscription packages depending on the types of features you need, the number of users you need the system to support, and the amount of surveys you intend to conduct monthly. This way, you get the most out of your budget and make sure you are only paying for what your operations require. If you still feel unsure about investing in this product, the vendor also has a free 14-day trial so that you can get a better feel of the features that the application has to offer.

Basic Plan – $39 per month / $328 per year

A basic NPS service for companies that start tracking and improving customer sentiment.

  • 1,000 Monthly Surveys
  • 1 Campaign
  • 1 User
  • Email surveys
  • Multi-language survey templates
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • Email Marketing Integrations
  • Slack Integration

Growth Plan – $99 per month / $832 per year

Great for SaaS, eCommerce, and SMBs that need multi-channel regular and transactional NPS.

  • 5,000 Monthly Surveys
  • 5 Campaigns
  • 5 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration

Premium Plan – $249 per month / $2092 per month

Designed for companies that need to automate the processing of high volume customer feedback.

  • 15,000 Monthly Surveys
  • 15 Campaigns
  • 15 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data

Enterprise Plan – Contact Vendor for Pricing

Customer experience management for companies looking for tailored solutions and custom integrations.

  • Custom Monthly Surveys
  • Custom Campaigns
  • Custom Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data
  • Data Warehousing
  • On-Premise, White-Label Service
Types of Support

Types of Support

Phone Live Support
Phone
Supported Integrations

Supported Integrations

NiftyISO integrates with the following business systems and applications:

  • MS Word
  • PDF

Retently offers API capabilities, allowing it to blend seamlessly with third-party applications such as:

  • Zapier
  • Intercom
  • Slack
  • Salesforce
  • Hubspot
  • Microsoft Dynamics
  • Shopify
  • Magento
  • WooCommerce
  • MailChimp
  • Constant Contact
  • Aweber
  • Campaign Monitor
  • GetResponse
  • Pipedrive
  • Zendesk
  • FreshDesk
  • Help Scout
  • MonkeyLearn
  • Geckoboard
  • ChartMogul
Vendor's Address

Vendor's Address

NiftySOL
16 Corporate Way, Suite 2 #4000
Valley Cottage, NY 10989
United States
2318 Louis Rd, Suite B
Palo Alto, CA 94303
USA
Languages

Languages

English English
Prominent Customers

Prominent Customers

NASSCOM, Indo-American Chamber of Commerce PepsiCo, GlaxoSmithKline, and Qantas
Pricing Page

Pricing Page

Learn more about NiftyISO pricing Learn more about Retently pricing
Features

Features

NiftyISO FEATURES

  • Anytime, Anywhere Access
  • Unlimited Audit Support
  • Native Mobile Apps for iPhone and Android
  • Mobile Browser Ready Software Access
  • Perform Audit in Remote Area using Offline Audit App Option
  • ISO Audit Checklist
  • Perform ISO Audit in Multiple Sessions
  • Follow up Audit for tracking non-conformances
  • Cyclic Audit option for periodical audits
  • Roll on Audit for flexible time periods
  • Possible to Audit only certain department of the company
  • System Provides the popular standards like ISO 9001
  • Customize Audit question to Suit your Business needs
  • Save customized audit questions as templates and reuse it with future audits
  • Multiple Clients/Locations
  • Identify and record non-conformances at time of Audit
  • Categorize non-conformances as major and minor
  • Add evidence for non-conformances within the system in form of pictures and pdf
  • Option to upload audio and video as nonconformance evidence
  • Categorize the source of non-conformance as CAPA, Document control and others
  • Data Backup options
  • Professional Audit report
  • Management report for Auditor performance
  • Management report for non-conformances
  • Management report for the effectiveness of the Audit process
  • The print report in PDF or WORD
  • Option to archive old Audits
  • Manage Employees – Auditors effectively
  • Option to Purchase/Add additional standards
  • Audit Scheduler with calendar

Retently FEATURES

  • Targeted Surveys
  • Advanced Reports
  • Simple Segmentation
  • Custom Templates
  • Multiple Survey Channels
  • Transactional NPS Campaigns
  • NPS Automation Scenarios
  • Native Integrations
Available Devices

Available Devices

Android
iPhone/iPad
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Phone No.

Phone No.

(347) 558-2873 +1 650 564 7289
Vendor Email

Vendor Email

sales@niftysol.com sales@retently.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be enough to simply compare NiftyISO and Retently with each other. Although reliable functionalities, pricing plans and customer experience are all important and should be included when making a final choice, you should also pay attention to the recognition and awards won by every service. In many cases a less dominant service may turn out to be a good choice that was a winner of many industry awards such as our Supreme Software Award which reveals that despite smaller market popularity it’s a worthy rival to the apps that dominate the market.