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Compare ProProfs Survey Maker vs. Nicereply

Various businesses require different types of Survey Software. To find out which solution meets your needs, consider assessing various solutions feature by feature including their conditions and prices. Furthermore, you will get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system. The results are: Nicereply (8.5) vs. ProProfs Survey Maker (8.4) for total quality and performance; Nicereply (88%) vs. ProProfs Survey Maker (N/A%) for user satisfaction rating. Check out their high and weak points and find out which software is a better option for your company. An effective, simple tactic is to write the strengths and weaknesses of both services side by side and find out which software is better. At the moment, the leading solutions in our Customer Support Software category are: Salesforce Essentials, Freshdesk, Zendesk.
Compare

ProProfs Survey Maker

VS

Nicereply

VS

ProProfs Survey Maker screenshot Nicereply screenshot
Pricing Page

Score

Our Score

8.4 ?

Our Score

8.5 ?

Client Experience

Client Experience

Client Experience

N/A ?

Client Experience

88% ?

Price

Price

$14

$49

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Monthly payment
Complete Review

Complete Review

General Description

General Description

An easy to use yet powerful online survey software which helps educators, marketers and organizations easily create and share quality surveys.
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Useful Links
Contact Phone

Contact Phone

+1-855-776-7763
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Available Support

Available Support

Phone Live Support
Training
Phone
Ticket Training
Prominent Customers

Prominent Customers

Sony, Dell, Cisco Thomson Reuters, Asana, Optimizely, Xamarin
List of Features

List of Features

ProProfs Survey Maker FEATURES

  • Scored Surveys And Questionnaires
  • Enable Survey Logic
  • Private Survey Notes
  • Manage Users And Groups
  • Page And Section Breaks
  • Image And Video Support
  • Pre-defined Custom Themes
  • Fonts, Colors, And Images
  • Welcome And Thank You Pages
  • Custom Completion Pages
  • Full White Label Surveys
  • Embed Surveys On Websites Or Blogs
  • Send Surveys Via Email
  • Mobile-Friendly Surveys
  • Track All Survey Activity
  • Capture Surve Takers Data
  • Get Insights Into Responses
  • View Data As Charts And Graphs
  • Download Survey Reports And Dig Deeper

Nicereply FEATURES

  • Customers can rate and comment on emails from you
  • Detailed API
  • Detailed statistics on ratings
  • Integration with help-desk systems
  • Redirecting to arbitrary website after rating
  • Simple customization of rating page
Available Languages

Available Languages

English, Dutch, Polish, Turkish, Swedish English
Email Address

Email Address

sales@proprofs.com contact@nicereply.com
Pricing Page

Pricing Page

Learn more about ProProfs Survey Maker pricing Learn more about Nicereply pricing
Contact Address

Contact Address

6800 Altamor Drive,
Los Angeles, CA 90045
USA
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Integrations

Integrations

ProProfs Survey Maker supports integration with the following email marketing and content management solutions:

  • MailChimp
  • WordPress
  • Salesforce
  • Campaign Monitor
  • Constant Contact

Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:

  • A unique ticket ID in ticket URL
  • It has unique identifiers for agents, e.g. jack-daniels or 348592
  • It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.

Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.

Nicereply also works with email clients like Gmail and Outlook.

Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Info

Pricing Info

ProProfs Survey Maker offers four SMB and enterprise pricing plans for all users to choose from. All the plans can be availed either on a monthly or yearly subscription basis. Give the details a look, and select the best plan for your business:

Basic

  • $14/mo. – Billed Monthly
  • $7/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Email Support
  • Set The Number Of People Who Can Create And Manage Your Surveys

Professional

  • $39/mo. – Billed Monthly
  • $19/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 500MB – Upload Videos, Docs & Files
  • Set The Number Of People Who Can Create And Manage Your Surveys

Business 

  • $139/mo. – Billed Monthly
  • $69/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • 1 Instructor – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 1GB – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $960 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • White Label
  • 1000 Private User Accounts
  • 20 Groups & Classroom
  • 1 Instructor – Set The Number Of People Who Can Create And Manage Your Surveys

Enterprise

  • $299/mo. – Billed Monthly
  • $199/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Unlimited Instructors – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • Unlimited – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $2,520 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • Whit Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data Oversight, Security And Ownership
  • Organization-Wide Collaboration
  • Centrally-Managed Enterprise
  • Unlimited Instructors
  • On-Boarding & Success Manager
  • Unlimited Instructors – Set The Number Of People Who Can Create And Manage Your Surveys

Nicereply offers three plans and a 30-day free trial on all accounts:

Mini

  • $49/month
  • 100 ratings received

Start

  • $99/month
  • 250 ratings received

Grow

  • $199/month
  • 1000 ratings received

Business

  • $299/month
  • 2500 ratings received
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QUICK LINKS

QUICK LINKS

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Every time you choose a service that you believe will work best for your team you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the solution may change, depending on your own preferences and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a quick overview of how real users of Nicereply and ProProfs Survey Maker estimate their contact with the software. Our algorithm is built around complex analysis of product appearances on other sites, social media and blogs, so you are going to get a complete and reliable landscape of what other customers think about every solution. In this example Nicereply has a total satisfaction rating at 88% while for ProProfs Survey Maker N/A% of users say they had an enjoyable experience with it.