MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Nicereply vs. MightyCall

To ensure that you find the most helpful and productive Customer Support Software for your business, you have to compare products available on the market. For instance, here it is possible to match Nicereply’s overall score of 8.5 against MightyCall’s score of 8.5. You may also review their general user satisfaction: Nicereply (88%) vs. MightyCall (97%). In addition, you can assess their pros and cons feature by feature, including their terms and conditions and pricing. By comparing products you are sure that you pick the best software for your requirements. Of course you should know your specific needs to realize which software addresses those needs. Users who don't have much time or could use a Customer Support Software recommendation from our experts may want to examine these top choices for this year: Salesforce Essentials, Zendesk, Freshdesk.
Compare

Nicereply

VS

MightyCall

VS

Nicereply screenshot MightyCall screenshot
Pricing Details

Score

Our Score

8.5 ?

Our Score

8.5 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

88% ?

Client Satisfaction

97% ?

Cost

Cost

$49

$19.99

Price Scheme

Price Scheme

Monthly payment Monthly payment | Annual Subscription
Full Review

Full Review

General Description

General Description

Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
Quick Links
List of Features

List of Features

Nicereply FEATURES

  • Customers can rate and comment on emails from you
  • Detailed API
  • Detailed statistics on ratings
  • Integration with help-desk systems
  • Redirecting to arbitrary website after rating
  • Simple customization of rating page

MightyCall FEATURES

  • Call Forwarding
  • Local, Toll-Free, or Vanity Number or Port Existing Number
  • Voicemail
  • Custom Call Menus
  • “Contact Us” Widget
  • Click-to-Call Widget
  • Activity Dashboard
  • Free Mobile Apps for iOS and Android
  • Activity Queue
  • Click-to-Call Widget for WordPress
  • Social Media Tracker
  • 24 hour Auto Attendant/Virtual Receptionist
  • Transfer Calls
  • International Forwarding for Extensions
  • SMS
  • Ring Groups & Group Call Alerts
  • Custom Extensions/Dial by Extension
  • Voicemail to Text Transcriptions
  • Separated Voicemail per Employee
  • Integrated To-Do List
  • Email and Task Tracker
  • Integration API
Email Address

Email Address

contact@nicereply.com support@mightycall.com
Cost Details

Cost Details

Nicereply offers three plans and a 30-day free trial on all accounts:

Mini

  • $49/month
  • 100 ratings received

Start

  • $99/month
  • 250 ratings received

Grow

  • $199/month
  • 1000 ratings received

Business

  • $299/month
  • 2500 ratings received

MightyCall offers three SMB and enterprise pricing plans for users to choose from to cater to their specific needs.

Upgrades/Downgrades are possible at any point in time. There is also a full tour available that lets you see the software in action first. You can easily schedule a MightyCall live presentation here.

In addition, the company doesn’t impose any long-term contractual obligations, and offers a flexible, 30-days money return policy.

Take a look at the pricing details and select the best plan for your company:

Basic – $19.99/month

  • 1000 Talk minutes
  • 2 Toll-free or local number

Standard – $49.99/month

  • 5000 Talk minutes
  • 5 Toll-free or local numbers
  • Call recording
  • Voice to Text transcription

Ultimate – $99.99/month

  • 15000 Talk minutes
  • 10 Toll-free or local numbers
  • Call recording
  • Voice to Text transcription
  • API
  • Softphones & Hardphones

All plans include:

  • Unlimited Team members
  • Unlimited Text messages
  • Auto-attendant
  • Voicemail to email
  • Web-phone
  • Social media integration
  • Web widgets
Supported Integrations

Supported Integrations

Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:

  • A unique ticket ID in ticket URL
  • It has unique identifiers for agents, e.g. jack-daniels or 348592
  • It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.

Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.

Nicereply also works with email clients like Gmail and Outlook.

MightyCall supports integrations with the following business systems and applications:

  • Yola
  • GoDaddy
  • Wix
  • Parallels
  • Basekit
  • Ecwid
  • IBS Group
  • Mastertelekom
  • Group Upiter
  • The Intersvyaz Group
  • Ekspilayn
  • OBIT
  • Vec.md
  • MicroTest
  • Lanka
  • Teleopti
  • Terrasoft
  • LuxBase
  • Medical Group
  • MADIV
  • Imtradex GmbH
Pricing Details

Pricing Details

Learn more about Nicereply pricing Learn more about MightyCall pricing
Available Languages

Available Languages

English English
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Available Support

Available Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Phone No.

Phone No.

+1-888-256-8312
Contact Address

Contact Address

Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ 1424 4th Avenue, 900
Seattle, Washington
USA
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Popular Clients

Popular Clients

Thomson Reuters, Asana, Optimizely, Xamarin Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl
Compare Products

Compare Products

Compare with iTouchVision Case Management
Compare with VICIdial
Compare with Shuttle
Compare with Zoho Wiki
Compare with JMP
Compare with Vivocha
Compare with CoolTool NeuroLab
Compare with CDMessenger
Compare with Collect.Chat
Compare with Parature
Compare with Drag
Compare with AzureDesk
Compare with BMC Remedy 9
Compare with phone.systems
Compare with Live2Support
Compare with SalesHandy
Compare with SmartAction
Compare with Slenke
Compare with ProProfs Help Desk
Compare with IdeaScale
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

No Customer Support Software will be able to cater to all the requirements of a business. Even though key functionalities of Nicereply and MightyCall are obviously a priority you should also thoroughly examine the integrations supported by each software. Quote frequently you will already be using various kinds of B2B software in your company and it’s definitely better to go with products that integrate well with each other. That way you can ensure an effortless transfer of data between your teams and services, which can really reduce time wasted on migrating between one app and the other.