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Compare Nice Chat vs Spike

What is better Nice Chat or Spike? It’s a good idea to use our scoring system to help you get a general idea which Communications Software product is will work better for your business. For overall product quality, Nice Chat received 8.0 points, while Spike received 8.0 points. At the same time, for user satisfaction, Nice Chat scored 96%, while Spike scored 98%.

Details about their unique elements, tools, supported platforms, customer service, plus more are given below to give you a more correct analysis. Keep in mind to get only the features that you need so you don’t waste resources for tools which are redundant.

At this time, the most significant solutions in our Instant Messaging Software category are: Skype, Slack, Flock.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Typing preview
  • Quick reply templates
  • Customizable forms
  • Visitor information
  • File sharing
  • Chat archives
  • Event notifications
  • Chat Transfer
  • Group chats
  • Chat on multiple websites
  • Live tracking
  • Gathering customers data
  • Extended information
  • Suggest products
  • Sales information
  • Products synchronization
  • Customization
  • Chat statistics
  • Visitor statistics
  • E-mail reports
  • Team management
  • Chat ratings

Pricing Info

Free

  • 3 seats free
  • 1 site
  • 0 products
  • 1 month of chat history
  • 1 year statistics

Business – $10/seat per month (billed annually)

  • 5 sites
  • 10,000 products
  • 1 year of chat history
  • Unlimited statistics

Enterprise $30/seat per month (billed annually)

  • Unlimited sites
  • Unlimited products
  • Unlimited chat history
  • Unlimited statistics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Nice Chat integrates with the following business systems and applications:

  • WordPress
  • Pretashop
  • OneBox
  • Shopify
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nice Chat is full featured eCommerce oriented online chat solution and the fastest way to increase sales.

Company Email

info@nice.chat

Contact No.

Company's Address

Estonia

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Conversational Email
  • Priority Inbox
  • Groups
  • Advanced Search
  • Email Encryption
  • Calendar
  • File Management

Pricing Info

Spike is free if you are using a personal email address. For businesses with a custom domain email address, you will need a Pro plan starting at $7.99 per month. Here’s an overview of its personal and affordable enterprise pricing:

Personal Accounts – Free

  • Unlimited personal accounts
  • Up to 100,000 messages
  • Up to 10 group chats
  • All features
  • Basic email support

Pro Accounts – $7.99/month or $5.99/month (billed annually)

  • Unlimited personal accounts
  • 1 custom domain account
  • Unlimited messages (GSuite, Gmail and IMAP)
  • Unlimited group chat
  • All features
  • Priority email support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Spike integrates with the following business systems and applications plus more:

  • Dropbox
  • Google Drive
  • iCloud
  • Facebook
  • Google Calendar
  • iCalendar
  • Video/Voice conferencing apps

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Spike is an all-in-one conversational email software that centralizes chat, collaboration, and calendar management in a single application.

Company Email

chat@spikenow.com

Contact No.

Company's Address

Blink

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $1.87

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile intranet
  • Blink Feed
  • Micro-apps
  • Unified Search
  • Messaging
  • Security & Compliance
  • Workforce Analytics
  • Collaboration
  • Cloud Storage

Pricing Info

Blink offers the following basic and enterprise pricing packages for users to choose from.   Give the details a look, and select the best plan for your business.

Business – $3.40/person/month

  • Web, Desktop, iOS, Android apps
  • Unlimited feed posts, chats, search, users, Hub storage
  • 1000+ Zapier integrations
  • Integration with Google, Office 365, GitHub, Trello, Dropbox, Todoist
  • Forms integration with Survey Monkey, TypeForm and Google Forms; automatically record who completed surveys, without needing users to add their details
  • Employee Feedback Micro-App
  • Onboarding via SMS invites, paper handouts, QR codes, personal email, work email
  • Fully branded in-app experience
  • Company news and social feed
  • Bulk user import and invites
  • Aliases
  • Featured & Priority Feed Posts
  • Workforce Analytics
  • API Access
  • Priority support (12/7)

Enterprise – Custom Enterprise Pricing. Everything in Business, plus:

  • Branded app profile in-app store
  • SSO (Single sign-on) integration with external apps (outbound SAML)
  • SCIM (Directory sync) & inbound SAML
  • Custom domain
  • Multiple domains
  • Audit log
  • Custom Topics for categorizing & filtering feed content
  • Custom permissions; prevent users changing individual profile fields
  • Service Now integration
  • Salesforce integration
  • Jira integration
  • Professional Services Team Assistance
  • Premium support (24/7)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BBC, eBay, Bookatable, Renault

Integrations

Blink integrates with the following business systems and applications plus more:

  • Google Suite
  • Office 365
  • GitHub
  • Trello
  • Dropbox
  • Todoist Forms integration with Survey Monkey
  • 1000+ Zapier integrations
  • TypeForm
  • Google Forms

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A mobile-first employee app that provides modern solutions and improvements to workplace communication. The platform provides users with team calendars, customized activity feeds, and messaging features for easier collaboration with other users. As a mobile-first application, the software can also be used even when employees are working outside the office.

Company Email

sales@joinblink.com

Contact No.

Company's Address

Super Smashing Ltd
71 Fanshaw Street
London, N1 6LA
United Kingdom

In the event you continue having second thoughts about which product will perform best for your company it might be a sensible idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular a given product is and how extensive is its online presence. For example Nice Chat Twitter account has currently 0 followers. At the same time Spike Twitter is followed by 2342 people.

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