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Compare Nice Chat vs Slack

What is better Nice Chat or Slack? It’s easy to our scoring system to help you get a general idea which Communications Software product is better for your company. For overall product quality, Nice Chat earned 8.0 points, while Slack gained 9.3 points. At the same time, for user satisfaction, Nice Chat scored 96%, while Slack scored 96%.

Information regarding their characteristics, tools, supported platforms, customer support, etc. are provided below to give you a more correct comparison. Keep in mind to get only the features that you need so you don’t waste money for features which are redundant.

At the moment, the most significant solutions in our Instant Messaging Software category are: Skype, Slack, Jabber.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Typing preview
  • Quick reply templates
  • Customizable forms
  • Visitor information
  • File sharing
  • Chat archives
  • Event notifications
  • Chat Transfer
  • Group chats
  • Chat on multiple websites
  • Live tracking
  • Gathering customers data
  • Extended information
  • Suggest products
  • Sales information
  • Products synchronization
  • Customization
  • Chat statistics
  • Visitor statistics
  • E-mail reports
  • Team management
  • Chat ratings

Pricing Info

Free

  • 3 seats free
  • 1 site
  • 0 products
  • 1 month of chat history
  • 1 year statistics

Business – $10/seat per month (billed annually)

  • 5 sites
  • 10,000 products
  • 1 year of chat history
  • Unlimited statistics

Enterprise $30/seat per month (billed annually)

  • Unlimited sites
  • Unlimited products
  • Unlimited chat history
  • Unlimited statistics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Nice Chat integrates with the following business systems and applications:

  • WordPress
  • Pretashop
  • OneBox
  • Shopify
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nice Chat is full featured eCommerce oriented online chat solution and the fastest way to increase sales.

Company Email

info@nice.chat

Contact No.

Company's Address

Estonia

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $6.67

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Conversation channels
  • Private groups
  • Messaging
  • Message history
  • Search
  • Snippets
  • Webhooks
  • Collaboration
  • File sharing
  • File browsing
  • Voice/video calls
  • Feedback
  • Progress archive
  • Notifications
  • Integrations
  • Synchronization
  • Open API
  • iOS & Android apps
  • Data security
  • Data encryption
  • Single Sign-On
  • Two-factor authentication

Pricing Info

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – By quote

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Dow Jones, eBay, NBCUniversal, The Wall Street Journal

Integrations

Over 1,500 apps integrate with Slack. The complete list can be found at the Slack App Directory.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Slack is a messaging app that brings all your communication together in one place. It offers real-time messaging, archiving and search for modern teams.

Company Email

pr@slack.com

Contact No.

Company's Address

680 Folsom St #145
San Francisco, CA 94107
USA

Workplace by Facebook

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Productivity features
  • Unlimited file, photo and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Enterprise features
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD

Pricing Info

Workplace by Facebook offers two distinct pricing plans. Here are the details.

Standard (Free)

  • Communication features
  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies

Premium ($3/active user/month)

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD, and more
  • 1:1 email support for administrators

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walmart, Spotify, Heineken

Integrations

Workplace by Facebook integrates seamlessly with the following applications:

  • Office 365
  • G Suite
  • Box
  • Dropbox
  • Okta
  • Salesforce
  • ServiceNow
  • ADP
  • Zoom
  • Splash
  • SurveyMonkey
  • Adobe
  • Jira Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Collaboration tool built on the most popular social network.

Company Email

Contact No.

Company's Address

1 Hacker Way, Menlo Park, 94025

The solutions analyzed on this page are only a sliver of our entire Communications Software category and you should keep in mind that there may be better solutions out there. If you want to make sure you make the optimal decision for your company we strongly urge you to test more software first. It may also be a good idea to study our top 10 Communications Software list to see which services are now the highest-rated ones and dominate the market.

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