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Compare Nice Chat vs MiCloud Business

What is better Nice Chat or MiCloud Business? When looking for the ideal Communications Software for your business it is suggested that you evaluate the functions, prices, along with other important information about the product and vendor. Here, you are able to see the similarities and differences between Nice Chat (overall score at 8.0 and user satisfaction at 96%) and MiCloud Business (overall score at 8.9 and user satisfaction at N/A%).

You can also check their specific modules, such as features, plans, rates, conditions, etc. Moreover, analyze the terms closely for information on hidden fees, such as, installation, separate support plan, upgrade fees, storage fees, and more.

Those of you who are pressed for time or could use a Instant Messaging Software advice from our experts might want to examine these top choices for the current year: Slack, Skype, Flock.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Typing preview
  • Quick reply templates
  • Customizable forms
  • Visitor information
  • File sharing
  • Chat archives
  • Event notifications
  • Chat Transfer
  • Group chats
  • Chat on multiple websites
  • Live tracking
  • Gathering customers data
  • Extended information
  • Suggest products
  • Sales information
  • Products synchronization
  • Customization
  • Chat statistics
  • Visitor statistics
  • E-mail reports
  • Team management
  • Chat ratings

Pricing Info

Free

  • 3 seats free
  • 1 site
  • 0 products
  • 1 month of chat history
  • 1 year statistics

Business – $10/seat per month (billed annually)

  • 5 sites
  • 10,000 products
  • 1 year of chat history
  • Unlimited statistics

Enterprise $30/seat per month (billed annually)

  • Unlimited sites
  • Unlimited products
  • Unlimited chat history
  • Unlimited statistics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Nice Chat integrates with the following business systems and applications:

  • WordPress
  • Pretashop
  • OneBox
  • Shopify
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nice Chat is full featured eCommerce oriented online chat solution and the fastest way to increase sales.

Company Email

info@nice.chat

Contact No.

Company's Address

Estonia

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $20.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Local phone numbers
  • Unlimited local calls
  • Free/unlimited long distance calls in U.S> and Canada
  • Local number portability
  • Mobile twinning
  • Hot desking
  • Corporate auto attendant
  • Automatic transition between day/night routing
  • Customized music on hold
  • Voice mails
  • Email forwarding
  • Hunt/Ring groups
  • Audio conferencing
  • Interoffice 4-digit dialing
  • Localized E911
  • Call management and configuration
  • System speed dial
  • User speed dial
  • Direct page
  • Call recording
  • Call history
  • Outbound caller ID (name and number)

Pricing Info

MiCloud Business pricing is by quote based on the number of users and contact center options. Typical starting pricing is as follows:

Essentials ($20.99/user/month)

  • Unlimited minutes per month
  • PBX features
  • 8-party audio conferencing
  • 8-party video collaboration
  • 4-party web conferencing (desktop sharing)
  • Instant messaging
  • Softphone
  • Outlook and G Suite Integration
  • Business SMS
  • Connect Telephony for Microsoft
  • Mobile Apps
  • Admin portal
  • IVR
  • Call Routing
  • Inbound Call
  • Personal Agent Queueing
  • Reporting

Premier ($26.59/user/month)

  • All essential features
  • 25-party audio conferencing
  • 12-party video conferencing
  • 25-party web conferencing (desktop sharing)
  • Salesforce/CRM integration
  • Voicemail transcription
  • On-demand call recording
  • Skills and Agent Priority Routing
  • Callbacks
  • Outbound Dialer

Elite ($38.49/user/month)

  • All Premier features
  • 100-party audio conferencing
  • 24-party video conferencing
  • 100-party web conferencing (desktop sharing)
  • Always-On call recording
  • Archiving
  • Operator
  • Multimedia routing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia

Company Email

Contact No.

Company's Address

1146 North Alma School Rd.
Mesa, AZ 85201
USA

TextMagic

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $0.040

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online text messaging
  • SMS Gateway API
  • SMS distribution lists
  • Android and iOS apps
  • Sub-accounts
  • Virtual mobile numbers
  • Branded SMS ID
  • Multi-language support
  • Reporting and analytics
  • Voice Calls forwarding
  • Incoming SMS automation
  • Scheduled messages
  • Contacts and lists management
  • Mobile numbers import
  • SMS templates and mail merge
  • Voice broadcast
  • Single sign-on for enterprises
  • SMS Surveys for collecting feedback
  • Two-Factor Authentication (2FA) SMS
  • Carrier Lookup & Number Validation
  • Email Lookup & Validation

Pricing Info

TextMagic offers different texting plans for UK and the US (US $0.040/text, UK £0.068/text), and dedicated enterprise pricing plans for virtual mobile numbers. Here are the details of the enterprise plan:

TextMagic – US $0.040/text or UK £0.068/text

  • Unlimited users
  • Free inbound messages
  • Custom pricing
  • Premium support
  • Custom integrations and workflows
  • All other features included

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intellixis, QiQ, Maxus

Integrations

TextMagic offers both REST API and Email-to-SMS API for developers to connect it to a variety of third-party applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

All-in-one Bulk SMS and Marketing Campaigns Platform for Businesses with global SMS coverage, effective communication with customers, suppliers and staff.

Company Email

support@textmagic.com

Contact No.

Company's Address

Salisbury House, Station Road,
Cambridge CB1 2LA
United Kingdom

The apps examined on this page are merely a sliver of our entire Communications Software category and you should remember that there may be more desirable options available. If you would like to ensure you make the best possible choice for your business we definitely encourage you to compare more products first. It may also be a good idea to consult our top 10 Communications Software ranking to learn which products are at the moment the best ones and leaders in the market.

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