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Compare ngDesk vs Teamleader

What is better ngDesk or Teamleader? To successfully find the most helpful and productive CRM Software for your firm, you have to compare products available on the market. For example, here you can match ngDesk’s overall score of 8.0 against Teamleader’s score of 8.5. You may also evaluate their general user satisfaction: ngDesk (N/A%) vs. Teamleader (96%).

In addition, you can compare their pros and cons feature by feature, including their offered terms and prices. By comparing products you are sure that you pick the right software for your business. It’s clear you must understand your unique needs to realize which solution meets those needs.

We realize that not all people have the time to scrutinize a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Service Software category are: Zendesk, Freshservice, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IBM’s Watson Tone Analyzer
  • Live Performance Metrics
  • Multichannel Support
  • On-Call Schedules
  • Ticket Management
  • Auto-Escalation
  • Monitors
  • Notifications
  • Triggers
  • SLAs
  • Team Inbox
  • Workflows
  • Custom Forms

Pricing Info

ngDesk is a free-to-use support application, and there are no enterprise pricing plans to worry about. Here is what you get:

  • IBM’s Watson Tone Analyzer
  • Live Performance Metrics
  • Multichannel Support
  • On-Call Schedules
  • Ticket Management
  • Auto-Escalation
  • Monitors
  • Notifications
  • Triggers
  • SLAs
  • Team Inbox
  • Workflows
  • Custom Forms

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:

  • Twitter
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.

Company Email

support@ngdesk.com

Contact No.

Company's Address

400 North St., Paul Street
Dallas TX
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from €25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online CRM
  • Manage Contacts
  • Simple Client Segmentation
  • Action Summary By Client
  • Voice Calls (VoIP)
  • Call With One Click
  • Identify Caller Through CRM
  • Record Calls In Client Profile
  • Automate Sales Process
  • Add Deals To Contacts
  • Create And Accept Quotations Digitally
  • Sales Team Management
  • Invoice Time Records
  • Send Recurring Invoices
  • Managed Uninvoiced Time
  • Time Tracking
  • Record Task Performed
  • Employees’ Time Sheets
  • Project Management
  • Start, Manage, And Plan A Project
  • Collaborate With Team Members And Clients
  • Integrated Calendar
  • Synchronized Calendar
  • Support Tickets
  • Link Tickets To CRM
  • Invoice Tickets
  • Manage Clients’ Questions
  • Mobile App

Pricing Info

Teamleader can be availed by small and medium-sized enterprises by purchasing a license which they can pay either annually or quarterly. Here are the enterprise pricing details:

Yearly Plan (2 Users)

  • €25/mo. – Invoiced Annually
  • CRM & Offers
  • Time Tracking
  • Lead Management
  • Two Free Users
  • Calendar Management
  • Add Modules:
    • Invoicing
    • Projects
    • Support Tickets

Quarterly Plan ( (2 Users)

  • €20/mo. – Invoiced Quarterly
  • CRM & Offers
  • TimeTracking
  • Lead Management
  • Two Free Users
  • Calendar Management
  • Add Modules:
    • Invoicing
    • Projects
    • Support Tickets

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Well Played, Expocart, In The Pocket

Integrations

Teamleader can be integrated with many applications like the following:

  • Twilio
  • Office 365 Outlook
  • MailChimp
  • Google Calendar
  • Apple iCloud Calendar
  • Office 365 Calendar
  • Strike
  • LinkedIn
  • JotForm
  • Dropbox
  • Google Drive
  • Hubspot
  • Magento
  • Slack
  • Shopify
  • SageOne
  • Xero
  • Salesforce Pardot
  • PayPal
  • Mastercard
  • IMAP

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy to use platform which integrates CRM, invoicing, and project management modules into one simple tool.

Company Email

sales@teamleader.eu

Contact No.

Company's Address

Dok Noord 3A/101
9000 Ghent
Belgium

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

If you are still having second thoughts about which service will work best for your company it may be a sensible idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular every software is and how big is its online presence. For instance ngDesk Twitter account has currently 15 followers. At the same time Teamleader Twitter is followed by 763 users.

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