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Compare New Relic vs Symphony Summit

What is better New Relic or Symphony Summit? You can use our scoring system to help you get a general idea which IT Management Software product is more suitable for your company. For overall product quality, New Relic received 8.9 points, while Symphony Summit gained 8.0 points. Meanwhile, for user satisfaction, New Relic scored 96%, while Symphony Summit scored 100%.

Information regarding their functions, tools, supported platforms, customer support, and more are given below to provide you with a more precise comparison. Don’t forget to purchase only the features your business requires to avoid wasting resources for tools that are unnecessary.

In case you you want to quickly locate the best IT Management Software according to our review team we advise you check out these products: Avira Antivirus Server, Norton Security, Cloudflare.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $75

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud Migration
  • Application Development
  • Production Monitoring
  • Real-Time Analytics
  • Mobile Application Management

Pricing Info

New Relic is available in flexible pricing options for two types of deployment. A 14-day free trial is also available to test out the features and full functionality of the Pro plan. For the plans, here are the details:

Cloud-based

The price is based on the size of your instance, the number of instances, and the total running time of the instance among AWS, Google, Microsoft, and Rackspace. New Relic has a calculator available on their website for an estimate.

Self-hosted

  • Essentials – $75/month billed annually
  • Pro – starts at $149/month billed annually

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Groupon. NBC, Sony Intuit

Integrations

New Relic integrates with the following business systems and applications:

  • Slack
  • Pivotal Tracker
  • PARIM
  • Klipfolio
  • JIRA Software
  • PagerDuty
  • DucksBoard
  • Datadog
  • Boundary
  • Bitium
  • Atlassian Integration Connectors

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps.

Company Email

Contact No.

Company's Address

188 Spear Street, Suite 1200
San Francisco, CA 94105

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IT Service Management
  • IT Asset Management
  • Availability Management
  • Project Management
  • Gamification
  • Performance Metrics
  • Contextual Information
  • Knowledge Management
  • Pattern Analysis
  • Service Aitomation
  • Auto Remediation
  • Resource Fulfilment
  • Skill Management

Pricing Info

Contact Symphony Summit for enterprise pricing information and other product details on. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NEC, Deloitte, Panasonic

Integrations

Symphony Summit Service Management offers the following integration options:

  • REST API
  • DB

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SUMMIT’s ITIL 2011 certified Service Management is an intelligent solution that leverages the latest advancement in technology such as Mobility, Analytics and Automation.

Company Email

summit.sales@symphonysummit.com

Contact No.

Company's Address

SUMMIT Software Inc.,
2475, Hanover Street,
Palo Alto, CA – 94304,
USA

ManageEngine Applications Manager

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Transaction Monitors
  • App Server Monitors
  • Database Monitors
  • NoSQL Monitors
  • Middleware/Messaging Monitors
  • Web Services/SOA
  • Services
  • Server Monitors
  • Virtualization Monitors
  • Cloud Monitors
  • ERP Monitors
  • Windows Monitors
  • Integration
  • Mobile Apps
  • Application Discovery and Dependency Mapping (ADDM)
  • User Defined Custom Monitors
  • Fault Management
  • Anomaly Detection
  • SLA Management
  • Capacity Planning
  • SSL Certificate Monitoring
  • Rest APIs
  • Scalability

Pricing Info

ManageEngine Applications Manager pricing starts at $945. You need to call the vendor to talk to their Product Specialist or request a price quote from their sales team using the contact form on the product website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JPMorgan Chase and Co., MetLife, Hallmark

Integrations

  • ManageEngine ServiceDesk Plus
  • ServiceNow
  • Site24x7
  • ManageEngine Analytics Plus
  • ManageEngine OpManager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine Applications Manager is an application performance monitoring solution that proactively monitors business applications.

Company Email

eval-apm@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

The services examined on this page are merely a sliver of our complete IT Management Software category and you should keep in mind that there could be more desirable alternatives out there. If you would like to make sure you make the best possible choice for your team we strongly encourage you to try out more software first. You may also want to check out our top 10 IT Management Software ranking to see which products are currently the highest-ranking ones and leaders in the market.

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