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Compare New Relic vs Instabug

What is better New Relic or Instabug? When scouting for the appropriate IT Management Software for your enterprise it is recommended that you examine the features, pricing, as well as other crucial information regarding the product and vendor. Here, you can examine the similarities and disparities between New Relic (overall score at 8.9 and user satisfaction at 96%) and Instabug (overall score at 8.5 and user satisfaction at 100%).

It's also possible to check their unique details, like services, plans, pricing, terms, etc. What is more, analyze the terms closely for information on hidden costs, including, installation, separate support plan, upgrade fees, cloud storage fees, and others.

We know that not all companies have the time to scrutinize a large number of different products, so we created a list of suggestions that you may find useful. Our top selections for the IT Management Software category are: Cloudflare, Norton Security, Avira Antivirus Server.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $75

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud Migration
  • Application Development
  • Production Monitoring
  • Real-Time Analytics
  • Mobile Application Management

Pricing Info

New Relic is available in flexible pricing options for two types of deployment. A 14-day free trial is also available to test out the features and full functionality of the Pro plan. For the plans, here are the details:

Cloud-based

The price is based on the size of your instance, the number of instances, and the total running time of the instance among AWS, Google, Microsoft, and Rackspace. New Relic has a calculator available on their website for an estimate.

Self-hosted

  • Essentials – $75/month billed annually
  • Pro – starts at $149/month billed annually

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Groupon. NBC, Sony Intuit

Integrations

New Relic integrates with the following business systems and applications:

  • Slack
  • Pivotal Tracker
  • PARIM
  • Klipfolio
  • JIRA Software
  • PagerDuty
  • DucksBoard
  • Datadog
  • Boundary
  • Bitium
  • Atlassian Integration Connectors

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps.

Company Email

Contact No.

Company's Address

188 Spear Street, Suite 1200
San Francisco, CA 94105

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $41

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • In-App Bug And Crash Reporting
  • Screenshot Annotations
  • Screen Recordings
  • Voice Texts
  • User Steps To Reproduce Bug
  • In-App Events
  • Touch Events
  • View Hierarchy Changes
  • 3D View Hierarchy Inspection
  • Network Logging
  • User Timeline
  • Integrations
  • In-App Chat

Pricing Info

Alongside its free plan, Instabug offers several SMB and enterprise pricing plans for all users to choose from. Most of these paid plans can be availed on a a monthly or yarly subscription basis. Give the details a look, and select the best plan for your team:

Free

  • $0/mo.
  • 1 Team Member
  • 1 App
  • 1-Month Data Retention
  • In-App Feedback
  • Screenshot Attachment
  • Environment Snapshot

Bronze

  • $49/mo. – Billed Monthly
  • $41/mo. – Billed Annually
  • 4 Team Members
  • 2 Apps
  • 3-Month Data Retention
  • Free Features Plus:
  • Basic Integrations
  • Crash Reporting
  • Network Logging
  • View Hierarchy

Silver

  • $149/mo. – Billed Monthly
  • $124/mo. – Billed Annually
  • 4 Team Members
  • 2 Apps
  • 6-Month Data Retention
  • Bronze Features Plus:
  • Full Integrations
  • In-App Chat
  • Users Steps
  • Analytics

Gold

  • $349/mo. – Billed Monthly
  • $291/mo. – Billed Annually
  • 4 Team Members
  • 2 Apps
  • 9-Month Data Retention
  • Silver Features Plus:
  • Assisted On-Boarding
  • Custom Reports
  • API Access

Enterprise

  • Unlimited Team Members
  • Unlimited Apps
  • Unlimited Data Retention
  • Gold Features Plus:
  • Account Manager
  • Custom Integrations
  • SDK Customisation
  • On-premise Hosting
  • White Labeling

Contact the company for more details on Instabug’s enterprise pricing plan, and request for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Asana, PayPal, Verizon

Integrations

Instabug supports integration with the following tools and applications:

  • Slack
  • Trello
  • Basecamp
  • Asana
  • Jira
  • Zendesk
  • GitHub
  • Zapier
  • Freshdesk
  • Bitbucket
  • HipChat
  • Desk.com
  • Pivotal Tracker
  • ChatWork
  • FogBugz
  • Sprintly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An in-app feedback and bug reporting solution for engineering teams and mobile app developers, which allows their app users and beta testers to send bug or crash reports from within the application.

Company Email

Contact No.

Company's Address

Instabug
San Francisco, CA, USA

Atera

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

It may not always be sufficient to simply compare New Relic and Instabug with one another. Even though useful features, pricing plans and user reviews are all important and should be included when making a final decision, you should also take a look at the recognition and awards won by each product. In many cases a less dominant software may turn out to be a good choice that was distinguished with industry awards such as our Experts’ Choice Award which shows that despite limited market presence it’s a significant contender to the solutions that rule the market.

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