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Compare NetHunt CRM vs Jira Service Desk

What is better NetHunt CRM or Jira Service Desk? Buying the most effective CRM Software product is all about cross-checking different solutions and figuring out the top program for your specific needs. Our proprietary algorythm provides you with a brief look at the general rating of NetHunt CRM and Jira Service Desk. For overall quality and performance, NetHunt CRM scored 8.4, while Jira Service Desk scored 9.0. On the other hand, for user satisfaction, NetHunt CRM earned 95%, while Jira Service Desk earned 96%.

Below it's also possible to verify their functions, terms, plans, etc. to find out which program will be more appropriate for your needs. One key feature to check is if the software can enable and disable restrictions on various types of users to limit the exposure of any confidential corporate data.

If you want to quickly locate the more reliable CRM Software according to our review team we advise you examine the following services: HubSpot CRM, Salesforce CRM, Freshsales.

NOAWARDS
YET

SmartScore™

8.4

User Satisfaction

95%

Pricing:

Starting from $24

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

CRM Essentials

  • Contact Management
  • Deal Management
  • Opportunities Management
  • Multi-Pipeline Support
  • Saved Filters
  • Data Import and Export
  • Call Logging
  • Meeting Note-Taking

CRM Customization

  • Custom Form Fields
  • Custom Filter Options
  • Custom Folders

Productivity and Automation

  • Email Logging Automation
  • Email Tracking
  • Email Link Tracking
  • Follow-Up Automation
  • Bulk Updating
  • Merging Contacts
  • Native Mobile Applications

Email Campaigns

  • Bulk Messaging
  • Personalization
  • HTML Templates Importing
  • Campaign Analytics

Administrative Tools

  • Permission Settings
  • Custom User Roles

Integrations

  • Gmail Chrome Extension
  • Google Hangouts Integration
  • Google Calendar Integration
  • Google Drive Integration
  • Zapier Integration
  • API Capabilities

Pricing Info

NetHunt CRM offers budget-friendly paid plans for businesses of all sizes. These are all bundled depending on how extensive you need your CRM platform to be. In case you are not yet ready to commit to their paid plans, the vendor offers a 14-day free trial for your convenience.

Professional Plan – $24/user per month (annual subscription)/ $30/user per month (monthly subscription) 

G SUITE INTEGRATION

  • Gmail Chrome Extension
  • Google Calendar
  • Google Drive
  • Google Hangouts Chat
  • Google Contacts Sync (daily sync)

CRM ESSENTIALS

  • NetHunt Web App
  • Contact Management
  • Deals & Opportunities Management
  • Multiple Pipelines
  • Saved Filter and Views
  • Folders
  • Data Import & Export
  • Call Logs & Meeting Notes

CRM CUSTOMIZATION

  • Custom Fields
  • Custom Folders
  • Custom Filters & Views

PRODUCTIVITY AND AUTOMATION

  • Automated Email Logging
  • One-Click Leads Capture
  • @Mentions
  • Email Open Tracking
  • Email Link Tracking
  • Follow-ups
  • Bulk Update
  • Duplicates management
  • Mobile Access
  • Reporting Dashboard

EMAIL CAMPAIGNS

  • Unlimited Bulk Email Campaigns
  • Email Personalization
  • Email Templates – 10 templates
  • HTML Templates Import
  • Basic Campaign Analytics
  • NetHunt SMTP server (additional fees)

ADMIN

  • Permissions & Visibility Settings
  • Custom Roles – 5 custom roles
  • Required fields

INTEGRATIONS

  • Zapier Integration
  • API Access

SUPPORT

  • Self-Service Support
  • Online Support
  • On-boarding Assistance

Professional Plus – $28/user per month (annual subscription)/ $34/user per month (monthly subscription) 

  • Everything from the Professional plan
  • 10 Workflow Automations (coming soon)
  • 25 Email Templates
  • LinkedIn Integration
  • Team Performance Analytics
  • Phone Support

Enterprise Plan – $48/user per month (annual subscription)/ $60/user per month (monthly subscription)

  • Everything from the Professional Plus plan
  • 100 Workflow Automation (coming soon)
  • Unlimited Email Templates
  • Unlimited Custom Roles
  • Customer Success Manager
  • Custom Development

Integrations

NetHunt directly integrates with:

  • Gmail
  • Google Contacts
  • Google Drive and Shared Drive
  • Google Calendar
  • Google Meet
  • Google Hangout
  • LinkedIn and Sales Navigator
  • Zapier

NetHunt CRM also comes with an API tool that allows integration with a wide variety of third-party applications. 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A versatile and affordable SaaS product that reinforces your Gmail account and Google Apps with the essential customer relationship management features. The platform includes CRM essentials like contact and opportunity management modules. NetHunt CRM is ideal for small startups and growing businesses with its affordable pricing plans and packages.

Company Email

sales@nethunt.com

Contact No.

Company's Address

Irynynska St, 5/24
Kyiv, Kyyiv 01034
Ukraine

NOAWARDS
YET

SmartScore™

9.0

User Satisfaction

96%

Pricing:

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer portal
  • JIRA software integration
  • Automation
  • ITIL-ready templates
  • Real-time updates, information, and collaboration
  • Performance metrics
  • Confluence integration
  • Self-service
  • Knowledge base
  • Repetitive task automation
  • API
  • SLAs (Service Level Agreements)
  • Metrics report
  • Atlassian Marketplace compatibility
  • CSAT reporting
  • Machine learning

Pricing Info

Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.

Cloud – Free

  • Up to 3 agents
  • Unlimited customers
  • Service request management
  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Configurable workflows
  • Self-service portal
  • Knowledgebase
  • Queues
  • Email and embeddable widget
  • SLA management
  • Reporting & analytics
  • Automation
  • Multi-language support
  • Apps and integration
  • 2GB file storage
  • Community Support

Cloud – Standard ($20/agent/month)

  • Up to 5,000 agents
  • Unlimited customers
  • Service request management
  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Configurable workflows
  • Self-service portal
  • Knowledgebase
  • Queues
  • Email and embeddable widget
  • SLA management
  • Reporting & analytics
  • Automation
  • Multi-language support
  • Apps and integration
  • Audit logs
  • 250GB Storage
  • Local Business Hours Support

Cloud – Premium ($40/agent/month)

  • Up to 5,000 agents
  • Unlimited customers
  • Service request management
  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Configurable workflows
  • Self-service portal
  • Knowledgebase
  • Queues
  • Email and embeddable widget
  • SLA management
  • Reporting & analytics
  • Automation
  • Multi-language support
  • Apps and integration
  • Audit logs
  • 9% uptime SLA
  • Unlimited Storage
  • 24/7 Premium Support

Self-managed – Server (one-time payment starting at $10 for 3 agents)

  • Complete control of your environment
  • A single server deployment
  • Perpetual license + free year of maintenance

Self-managed – Data Center (starting at $13,200/year for 50 agents)

  • Complete control of your environment
  • Active-active clustering for high availability
  • Annual term license + maintenance
  • Atlassian-supported disaster recovery

Integrations

Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:

  • Jira Software
  • Slack
  • HipChat
  • Google
  • Confluence
  • Trello
  • Tasktop Sync
  • HappyFox
  • JEMH
  • ERPM
  • Zendesk
  • Insight
  • Freshservice
  • Bomgar
  • Kelverion
  • Zephyr
  • Salesforce
  • Gliffy
  • GitHub
  • Balsamiq
  • Azuqua
  • Amity

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The Daily Telegraph, Twitter, NASA

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.

Company Email

sales@atlassian.com

Contact No.

Company's Address

Atlassian Corporation PLC
Level 6, 341 George Street
Sydney, NSW, 2000
Australia

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.8

User Satisfaction

99%

Pricing:

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Popular HubSpot CRM Alternatives

If you compare various CRM Software software you shouldn’t simply study their features list and provided pricing packages. Pay attention to the fact that the solution must be meeting your requirements and team so the more flexible their offer the better. Find our what platforms are supported by NetHunt CRM and Jira Service Desk and ensure you will obtain mobile support for whatever devices you work on in your company. You should also learn which languages and geographies are supported, as this may be a key element for many companies.

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