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Compare NetHunt CRM vs iTouchVision Contact Centre

What is better NetHunt CRM or iTouchVision Contact Centre? Today’s companies require the best CRM Software product to continue to be competitive. On this page we help you with choosing the best service, by allowing you to evaluate NetHunt CRM and iTouchVision Contact Centre down to the very details of their individual functions.

It's also possible to examine our overall scoring values, which rate the software overall quality and performance. NetHunt CRM got a 8.4 score, while iTouchVision Contact Centre has a score of 7.2. Likewise, you may compare their general user satisfaction rating: 95% (NetHunt CRM) against N/A% (iTouchVision Contact Centre). Keep in mind to select the software that best addresses your most urgent priorities, not the application with a lot of features.

If you have to quickly find the best CRM Software according to our experts we advise you check out the following products: HubSpot CRM, Salesforce CRM, Freshsales.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $24

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

CRM Essentials

  • Contact Management
  • Deal Management
  • Opportunities Management
  • Multi-Pipeline Support
  • Saved Filters
  • Data Import and Export
  • Call Logging
  • Meeting Note-Taking

CRM Customization

  • Custom Form Fields
  • Custom Filter Options
  • Custom Folders

Productivity and Automation

  • Email Logging Automation
  • Email Tracking
  • Email Link Tracking
  • Follow-Up Automation
  • Bulk Updating
  • Merging Contacts
  • Native Mobile Applications

Email Campaigns

  • Bulk Messaging
  • Personalization
  • HTML Templates Importing
  • Campaign Analytics

Administrative Tools

  • Permission Settings
  • Custom User Roles

Integrations

  • Gmail Chrome Extension
  • Google Hangouts Integration
  • Google Calendar Integration
  • Google Drive Integration
  • Zapier Integration
  • API Capabilities

Pricing Info

NetHunt CRM offers budget-friendly paid plans for businesses of all sizes. These are all bundled depending on how extensive you need your CRM platform to be. In case you are not yet ready to commit to their paid plans, the vendor offers a 14-day free trial for your convenience.

Professional Plan – $24/user per month (annual subscription)/ $30/user per month (monthly subscription) 

G SUITE INTEGRATION

  • Gmail Chrome Extension
  • Google Calendar
  • Google Drive
  • Google Hangouts Chat
  • Google Contacts Sync (daily sync)

CRM ESSENTIALS

  • NetHunt Web App
  • Contact Management
  • Deals & Opportunities Management
  • Multiple Pipelines
  • Saved Filter and Views
  • Folders
  • Data Import & Export
  • Call Logs & Meeting Notes

CRM CUSTOMIZATION

  • Custom Fields
  • Custom Folders
  • Custom Filters & Views

PRODUCTIVITY AND AUTOMATION

  • Automated Email Logging
  • One-Click Leads Capture
  • @Mentions
  • Email Open Tracking
  • Email Link Tracking
  • Follow-ups
  • Bulk Update
  • Duplicates management
  • Mobile Access
  • Reporting Dashboard

EMAIL CAMPAIGNS

  • Unlimited Bulk Email Campaigns
  • Email Personalization
  • Email Templates – 10 templates
  • HTML Templates Import
  • Basic Campaign Analytics
  • NetHunt SMTP server (additional fees)

ADMIN

  • Permissions & Visibility Settings
  • Custom Roles – 5 custom roles
  • Required fields

INTEGRATIONS

  • Zapier Integration
  • API Access

SUPPORT

  • Self-Service Support
  • Online Support
  • On-boarding Assistance

Professional Plus – $28/user per month (annual subscription)/ $34/user per month (monthly subscription) 

  • Everything from the Professional plan
  • 10 Workflow Automations (coming soon)
  • 25 Email Templates
  • LinkedIn Integration
  • Team Performance Analytics
  • Phone Support

Enterprise Plan – $48/user per month (annual subscription)/ $60/user per month (monthly subscription)

  • Everything from the Professional Plus plan
  • 100 Workflow Automation (coming soon)
  • Unlimited Email Templates
  • Unlimited Custom Roles
  • Customer Success Manager
  • Custom Development

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

NetHunt directly integrates with:

  • Gmail
  • Google Contacts
  • Google Drive and Shared Drive
  • Google Calendar
  • Google Meet
  • Google Hangout
  • LinkedIn and Sales Navigator
  • Zapier

NetHunt CRM also comes with an API tool that allows integration with a wide variety of third-party applications. 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A versatile and affordable SaaS product that reinforces your Gmail account and Google Apps with the essential customer relationship management features. The platform includes CRM essentials like contact and opportunity management modules. NetHunt CRM is ideal for small startups and growing businesses with its affordable pricing plans and packages.

Company Email

sales@nethunt.com

Contact No.

Company's Address

Irynynska St, 5/24
Kyiv, Kyyiv 01034
Ukraine

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from £19.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly

Pricing Info

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.

Company Email

contact@iTouchVision.com

Contact No.

Company's Address

6-8 Bonhill street London, EC2A 4BX United Kingdom

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It has a free CRM platform that offers a powerful set of tools to engage customers and manage CRM-related operations. HubSpot takes care of all customer engagement channels from website traffic to landline calls. It is easy to use and it can integrate with other business systems as well.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

You should note that even though both NetHunt CRM and iTouchVision Contact Centre may offer a top quality array of features each solution may be created for a different company size. If you are analyzing various solutions you may want to pay attention to a company size they are catering to. Specific functionalities may scale up effectively for huge enterprises but if you run a small or mid-sized company it’s frequently better to avoid paying for complex functionalities that you might never actually use.

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