Compare NetHelpDesk vs. AzureDesk

Comparing NetHelpDesk and AzureDesk, you can actually see which Help Desk Software product is the more effective choice. This guarantees that your business will be able to choose most productive and effective application. You can examine the specifics, such as available tools, costs, plans offered by each vendor, offer stipulations, etc. We also let you check their all round scores to know which one seems to be better. NetHelpDesk has 8.0 points for overall quality and 100% rating for user satisfaction; while AzureDesk has 8.0 points for overall quality and 100% for user satisfaction. Likewise, you can also find out which software business is more reliable by sending an an email question to both and find out which company replies faster. People who don't have much time or want a Help Desk Software advice from our experts might want to examine these top choices for this year: Freshdesk, Zendesk, Samanage.
Compare

NetHelpDesk

VS

AzureDesk

VS

NetHelpDesk screenshot AzureDesk screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Price

Price

£37

$12

Pricing Type

Pricing Type

Monthly payment | One-time payment | Annual Subscription Monthly payment | Annual Subscription
Complete Review

Complete Review

Overview

Overview

An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service, and give customers a delightful experience.
Useful Links
Company Email

Company Email

helpdesk@nethelpdesk.com support@azuredesk.co
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Languages Supported

Languages Supported

English English
Contact No.

Contact No.

+44-(0)-1449-833-111
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Web-based
Windows
Mac
Web-based
Support Types

Support Types

Phone Live Support
Ticket Training
Phone Live Support
Training
Prominent Customers

Prominent Customers

Siemens, AkzoNobel, NHS, Britax
Features

Features

NetHelpDesk FEATURES

  • ITSM Service Desk
  • MSPS
  • Education Sector-Ready
  • Print Management
  • Multiple Channels
  • Multiple Departments
  • Multiple Applications
  • Service Catalogue
  • Self Service Password Reset Tool
  • Live Chat

AzureDesk FEATURES

  • Ticket management
  • Collaboration rules
  • Business rules
  • Self-service portal for customers
  • Reports
  • Groups
  • Track requests
  • Ticket fields
  • Contact forms
  • Knowledge base
  • Tab ticketing system
  • Agent signature
  • Search pages
  • Batch updates
  • Ticket field reports
  • Developer API
  • Unlimited inbox
  • Multilingual
  • Mobile Apps
Contact Address

Contact Address

Wharfside House, Prentice Road,
Stowmarket, Suffolk. IP14 1RD
UK
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Integrations

Integrations

No information available.

AzureDesk integrates with the following business systems and applications:

  • JIRA
  • Slack
  • Smooch.io
  • Zendesk
  • Asana
  • Olark
  • Freshbooks
  • Chargedesk
  • Chatlio

Developer API is also available to connect this system to a variety of applications and business systems.

Pricing Details

Pricing Details

Learn more about NetHelpDesk pricing Learn more about AzureDesk pricing
Pricing Plans

Pricing Plans

NetHelpDesk offers flexible pricing packages with varying rates that are heavily based on the number of users.

  • Monthly – starts with 5 agents at £44/agent/month or £37/agent/month (annual billing)
  • Cloud – starts with 5 agents at £57/agent/month or £48/agent/month (annual billing)
  • Outright – £3,055 (Exclusive of annual 25% maintenance charge)

AzureDesk offers a “One Plan for All” that you can subscribe to starting with a 14-day free trial.

AzureDesk Plus – $16/user per month or $12/user per month (billed annually)

  • Unlimited email addresses
  • Unlimited agents
  • Collaboration Features
  • Business Rules
  • Self Service Portal for Customers
  • Reports
  • Groups
  • Track Request
  • Apps Integration
  • Ticket Fields
  • Submit Request/Contact Form page
  • Knowledge Base
  • Tab Ticketing System
  • Agent Signature
  • Search Page
  • Batch Update
  • Ticket Fields Reports
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and opinions that we shared in this comparison were taken from official company pages, marketing resources available online, actual experience from real users as well as our personal direct use of every product by a professional reviewer. We put a lot of effort to thoroughly analyze each solution, as a result we not only analyze it ourselves, but we also match our results with opinions of other members from the B2B community.