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Compare Nectar Desk vs QB Techs

What is better Nectar Desk or QB Techs? You have so many Customer Support Software choices in today’s state of that industry that selecting the best product may be overwhelming. On our comparison page, you can easily examine the features, pricing conditions, available plans, and more details of Nectar Desk and QB Techs.

You can examine their score (8.0 for Nectar Desk vs. 8.0 for QB Techs) and user satisfaction level (97% for Nectar Desk vs. 98% for QB Techs). The scores and ratings give you a solid idea how both of these software products perform. Additionally, check if the software can integrate with existing business apps to guarantee greater productivity.

In the event you have to quickly identify the optimal Call Center Software according to our experts we recommend you take a look at the following services: Zendesk, Freshcaller, RingCentral Contact Center.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Instant Number Purchasing
  • Custom Messages and Music
  • Custom Business Hours
  • Queues
  • Interactive voice response (IVR)
  • Call Recordings
  • Use Your Own IP/Soft Phone

Pricing Info

Nectar Desk offers four SMB and enterprise pricing plans, including a free one for teams up to 3 agents. Give the details a look, and select your plan:

Free

  • Up to 3 Agents
  • 10$ per number
  • 1 Queue
  • Call recordings – 7 days
  • Basic Analytics
  • ACD

Basic – $29/month/agent

  • Up to 10 Agents
  • Up to 5 Queues
  • 1 Free Number Per Seat
  • Call Recordings – 1 Month
  • Basic Contact Center Features
  • Queue Dashboards

Intermediate – $49/month/agent

  • Unlimited Agents
  • 1 Free Number Per Seat
  • Up to 10 Queues
  • Call Recordings – 3 Month
  • Detailed Analytics
  • Reporting

Advanced – $99/month/agent

  • Unlimited Agents
  • 1 Free Number Per Seat
  • Unlimited Queues
  • Call Recordings – 1 Year
  • Advanced Reporting & Analytics
  • Multi-Channel

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Partizan Cloud, CanaFlora

Integrations

Nectar Desk integrates with the following business systems and applications:

  • Zendesk
  • Active Campaign CRM
  • Teamwork Desk
  • Pipedrive

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.

Company Email

info@nectardesk.com

Contact No.

Company's Address

35 Bridge St
Picton, ON, K0K 2T0
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $49.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Chart of Accounts Development
  • Reconciliations
  • Accounts Receivables/Payable Management
  • Oversee Bookkeeping
  • Payroll Processing
  • Payroll Obligations
  • Internal/External Analysis
  • Ratio Analysis
  • KPI (Key performance indicator) Analysis
  • PESTEL Analysis
  • SWOT Analysis
  • Real Time Processing Solutions
  • Data Conversion
  • QuickBooks Data Utilities
  • Data Rebuild and Verify
  • Data Cleansing

Pricing Info

Depending on the type of services you’ve chosen, QB Techs offers four enterprise pricing packages to consider. Give the details a look, and select the best option for your business:

Bookkeeping Services – $49.95/hour

  • Casting/Posting/Importing of Transactions
  • Categorization or Classification into Respective Accounts
  • Checking, Credit Card, Paypal and Other Liability accounts.
  • Monthly Reconciliation Reports
  • Invoicing/Billing
  • Aging analysis
  • Data Analysis
  • Financial Reporting
  • Preparation of Monthly, Quarterly, and Yearly Financial Statements

Payroll Services – $99.95/hour

  • Commission Reports
  • Timesheets
  • Wages and Salaries Statements (Employee Wise, Department Wise),
  • Bonus and all other benefits statements.
  • Pay Slip and Pay Checks
  • Leave Encashment
  • Vacations and Sick Leave Tracking
  • Determination of the Payroll Taxes Withheld (Liability)
  • All IRS Obligation like Form W2, W3 and 940.
  • 401K, Medical Insurance and other deductions from the employees’ Paychecks.
  • Workers Compensation Reporting
  • All required obligations towards your independent contractors

Financial Analysis – $49.95/hour

  • Internal/External Analysis:
  • Ratio Analysis,
  • KPI (Key performance indicator) Analysis
  • PESTEL Analysis
  • SWOT Analysis
  • Determination of the Overall Objectives, Mission and Vision of an idea

QuickBooks Solutions – $599.95

  • QuickBooks Setup and Training
  • Data Integration (QuickBooks and 3rd part apps for different industries.
  • Complete AP/AR and Reconciliation Solutions through applications where necessary.
  • Real Time Processing Solutions
  • Data Conversion
  • QuickBooks Data Utilities
  • Data Rebuild and Verify
  • Data Cleansing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

QB Techs helps you choose the best possible accounting automation software suitable for your business model. They provide 24/7 technical support for QuickBooks.

Company Email

Contact No.

Company's Address

1968 S. Coast HWY #564
Laguna Beach, CA 92651
USA

RingCentral Contact Center

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By Quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Intelligent Routing

  • ACD
  • Outbound Campaign Management
  • Omnichannel Routing
  • Skills-Based Routing
  • Social Media Interactions
  • Voicemail Routing
  • IVR
  • Chat and Co-Browse
  • Outbound Dialing
  • Virtual Hold

Integration Tools

  • CRM Integrations
  • RestFUL APIs
  • Data-Driven Routing
  • Click-to-Call
  • Screen Pops

Administration and Management

  • Surveys
  • Omnichannel Analytics
  • Prebuilt Reports
  • Whisper Coaching, Silent Monitoring, and Barge-In
  • Supervisor Tools
  • Call Recording
  • Analytics and Dashboards
  • Administration Without IT

Workforce Management and Optimization

  • Full Workforce Optimization (WFO)
  • Gamification
  • Screen Recording
  • Performance Management
  • Quality Management (QM)
  • Workforce Management (WFM)
  • Coaching and Learning Tools
  • Speech and Text Analytics

Security Options

  • Seasonal Scaling
  • Work-Anywhere Agents
  • Permission-Based Access
  • Active Failover
  • Encryption
  • Compliant With Security Standards

Customer Engagement

  • Collaboration Options
  • Shared Directory
  • PBX Integration

Pricing Info

RingCentral Contact Center offers three flexible payment plans that are available by quote. These are priced according to the number of features you will be needing, and the type of service you require.

Basic Plan – By Quote

Focuses mostly on inbound and outbound voice calls. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD capabilities

Advanced Plan – By Quote

Focuses mostly on integrations and omnichannel communications. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)

Ultimate Plan – By Quote

Focuses mostly on blended outbound dialers. This includes:

  • Support for inbound and outbound call centers 1 port / agent
  • Standard IVR and ACD
  • Omnichannel capabilities (chat, SMS, email)
  • Advanced IVR Outbound dialing capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing

Integrations

RingCentral Contact Center can integrate seamlessly with a number of ready-to-use connectors as well as third-party applications to help you personalize your user experience. The platform also offers open APIs to help you tailor the platform to your specific business needs. Some of the integrations it can support include:

  • Desk
  • ServiceNow
  • Microsoft Dynamics
  • Zendesk
  • Salesforce
  • NetSuite
  • Oracle
  • HappyFox
  • Amazon Alexa
  • YAPI
  • AgileCRM
  • Gong.io
  • Workato
  • noCRM.io
  • ConvergeHub
  • Hangouts Chat
  • RingCentral Phone
  • RingCentral Meetings
  • RingCentral Glip
  • RingCentral Archiver
  • Gmail
  • Trello
  • Zapier
  • Skype
  • Cloze
  • ZohoCRM
  • PieSync
  • MailChimp
  • New Relic

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust communications system that helps businesses boost customer relationships .

Company Email

Contact No.

Company's Address

20 Davis Drive Belmont, CA 94002 USA

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You don’t want simply a broad range of features and adjustable pricing from a reliable Customer Support Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that when you have any questions about Nectar Desk or QB Techs, or you face some problems, or maybe you’ll want to request a specific change or feature useful to your team you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you can profit from individual training or at least an FAQ you can use.

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