|Monthly payment||Monthly payment|
Zoho Support is the winner of our Expert's Choice Award for 2016. It's a web-based customer service software designed to help you focus on creating customer happiness.
Maximize conversion & reduce support load by providing personalized answers for every question.
|Small Business | Large Enterprises | Medium Business | Freelancers|
| 4141 Hacienda Drive|
California 94588, USA
Zoho Support has a free plan and two premium offerings. You may also explore the software first through its free trial for 15 days. Here’s information about the plans:
Free – $0
Professional – $12/agent/month (annual billing)
Enterprise – $25/agent/month (annual billing)
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
|Integrity Medical Capital, ThinkFlood, TopSolutions||IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus|
|+1 877 834 4428|
|Types of Support|
Types of Support
Zoho Support offers integration with Zoho CRM.
|Learn more about Zoho Support pricing||Learn more about nanoRep pricing|
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Please pay attention to the fact that while both nanoRep and Zoho Support may offer an outstanding range of features every app might be designed for a different business size. If you are studying different apps you should give some attention to a company type they are meant for. Some features might scale up effectively for huge enterprises but if you own a small or medium business it’s usually better to avoid paying for advanced features that you may never have a chance to use.