An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
Maximize conversion & reduce support load by providing personalized answers for every question.
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
|Small Business | Large Enterprises | Medium Business|
|Learn more about Salesforce Snap-ins pricing||Learn more about nanoRep pricing|
|Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo||IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus|
| The Landmark at One Market|
Suite 300, San Francisco, CA 94105
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
Here are the nanoRep cost details:
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
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Almost as essential as features and client support level are pricing plans provided by nanoRep and Salesforce Snap-ins. While cost should not be the sole element it’s surely an important thing to think about. You should look for a flexible pricing plan that can be adjusted to your team size and easily scaled up if your company expands. Be sure that you don’t choose pricing plans that have advanced tools that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can often count on more affordable prices. You should also try out a free trial or demo of every service to spend at least some time using it. It’s a useful experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with nanoRep and Salesforce Snap-ins.