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Compare RumbleTalk vs. nanoRep

If you’re getting a hard time choosing the right Help Desk Software product for your circumstances, try to compare the available software and find out which service offers more positive aspects. For example, here you can examine nanoRep (overall score: 8.0; user rating: 100%) vs. RumbleTalk (overall score: 7.1; user rating: 100%) for their overall performance. You can also see which one provides more tools that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to match their features will significantly boost the possibility of getting the right product for your company. Look closely at other factors of the software like intuitiveness, adaptability, scalability, and pricing plans. We realize that not all people have enough time to scrutinize a large number of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Zendesk, Samanage.
Product

RumbleTalk

VS

nanoRep

VS

RumbleTalk screenshot nanoRep screenshot
Pricing Details

Total Score

Our Score

7.1 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Price

Price

$19

$490

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Monthly payment
Detailed Review

Detailed Review

General Description

General Description

RumbleTalk is an innovative social engagement platform for websites events and offline events.
Maximize conversion & reduce support load by providing personalized answers for every question.
Useful Links
Phone Number

Phone Number

+972-502-467-705
Pricing Info

Pricing Info

RumbleTalk offers a 7-day free trial and three packages:

Starter plan: $19/month (save 26% on annual billing)

  • 50 chatters
  • 1 chat
  • Unlimited bandwidth

Basic plan: $39/month (save 36% on annual billing)

  • 150 chatters
  • 3 chats
  • Unlimited bandwidth

Master plan: $67/month (save 27% on annual billing)

  • 250 chatters
  • 8 chats
  • Unlimited bandwidth

Here are the nanoRep cost details:

Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk

Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support

Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features

Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Supported Integrations

Supported Integrations

RumbleTalk supports the following integrations:

  • Wordpress
  • Joomla
  • Wix
  • Facebook
  • Twitter
  • Facebook
  • Magento
  • Live Person
  • Google Analytics
  • Sales Force
Types of Customers

Types of Customers

Small Business | Medium Business
Available Support

Available Support

Phone
Ticket
Live Support
Ticket Training
Popular Clients

Popular Clients

Sony Music, The Salvation Army, Seattle Pacific University, Georgetown University IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
Pricing Details

Pricing Details

Learn more about RumbleTalk pricing Learn more about nanoRep pricing
Contact Email

Contact Email

support@rumbletalk.com
List of Features

List of Features

RumbleTalk FEATURES

  • Advance – Design your chat with CSS
  • Archive your chat, save log of your chat history
  • Ban, delete trolls
  • Chat in 30 languages
  • Chat room theme library
  • Define moderators and roles
  • Delete single messages as admin
  • Flood control
  • Log in, share, and invite using Twitter and Facebook
  • Offline mode
  • Private messages
  • Spam filter (create a list of blacklisted words)
  • SSL – talk in a secure channel
  • Talk from anywhere – PC, mobile, or tablet

nanoRep FEATURES

  • web self-service widgets through mobile, web & social
  • customer analytics
  • intelligent support agent tools
  • real-time FAQs
  • intelligent contextual answers in any language
  • interactive troubleshooting flows
  • easy escalation to agents via email or chat
  • widget customization
  • proactive engagement with high-value customers
  • conversion tracking
  • SLA tracking
  • custom charts
  • customer feedback
  • Google Analytics Integration and API for enterprise customers
  • support ticket system
  • queue management
  • Rule Engine that sends auto-responders, assignment to users etc.
  • in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Languages Supported

Languages Supported

English English, Germany
Company's Address

Company's Address

RumbleTalk Ltd, Address: Har Hazofim 18/1, Rehovot, Israel not listed
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, information and opinions that we presented in this comparison were collated from official vendor pages, promotional materials available online, real-life experience from real clients as well as our own everyday use of each app by an expert. We pay a lot of attention to extensively analyze every service, therefore we not only examine it ourselves, but we also match our observations with opinions of other people from the SaaS community.