Compare MyFeelBack vs. Get Satisfaction

If you wish for an efficient CRM Software product for your business you should take time to assess a wide range of solutions. It doesn’t have to be challenging, and can be as quick as matching their features in a table like the one below. You will also get a good idea how each product functions. For instance, on this page you can check MyFeelBack’s overall score of 8.3 and compare it against Get Satisfaction’s score of 7.4; or MyFeelBack’s user satisfaction level at N/A% versus Get Satisfaction’s 96% satisfaction score. The contrast will allow you to identify the good and bad points of each software, and decide which fits you requirements better. Aside from the main features, the application that’s simple to grasp and use is always the better product. If you would like to quickly locate the more reliable Customer Experience Management Software according to our review team we recommend you try out these products: Intercom, Yotpo, Appcues.
Software

MyFeelBack

VS

Get Satisfaction

VS

MyFeelBack screenshot Get Satisfaction screenshot
Pricing Details

Total Score

Our Score

8.3 ?

Our Score

7.4 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

96% ?

Pricing

Pricing

by quote

by quote

Price Scheme

Price Scheme

Quote-based Annual Subscription | Quote-based
Full Review

Full Review

General Description

General Description

High-value feedback system aimed at capturing customer insights and enhancing customer relations.
Everything you need to create a powerful and engaging community your customers will love.
Easy Links
List of Features

List of Features

MyFeelBack FEATURES

  • Smart Surveys
  • Survey Management
  • Survey Builder
  • Custom Design
  • CRM Integration
  • Email Integration
  • Contacts Auto-Synching
  • Contact Lists Management
  • Multi-Channel Survey Deployment
  • Multi-Channel Data Sources
  • Language Detection
  • Real-Time Data
  • Real-Time Statistics Analysis
  • Live Dashboards
  • Custom Indicators
  • Custom Datamarts
  • Net Promoter Score
  • 360 Degree Feedback
  • Feedback Collection
  • Complaint Monitoring
  • Template Library

Get Satisfaction FEATURES

  • Self-service support
  • Peer-to-peer support
  • Updatable FAQs Repository
  • Category Creation
  • Rapid Information Dissemination
  • Real-Time Analytics
  • Support via Social Media
  • Support Via Multiple Channels and Devices
  • Customer Intelligence Sharing
  • High-Value Leads Capture
  • Strategic Content Placement
  • Prospect Search via multiple devices
  • Content marketing and sharing
  • Lead Tracker
  • Online Community Creation
  • Brand Building Tools
  • Customer Tracker
  • Customer Feedback Capture
  • Conversation Analysis
Cost Details

Cost Details

MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.

Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.

Pricing Details

Pricing Details

Learn more about MyFeelBack pricing Learn more about Get Satisfaction pricing
Prominent Customers

Prominent Customers

BMW, Johnson & Johnson, L'Oreal Procter and Gamble, inMusic, Sweepstakes.com, IMDb, MindJet, Gradle
Types of Support

Types of Support

Phone Live Support
Training
Phone
Ticket
Languages Supported

Languages Supported

USA, UK, Canada, International, France USA, UK, Canada, Europe, Asia, Australia, China, Germany, Japan, Latin America, Middle-East
Company Email

Company Email

contact@myfeelback.com
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Customer Types

Customer Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Phone Number

Phone Number

+33-562-80-44-27 877-339-3997
Contact Address

Contact Address

5, Avenue Didier Daurat
31400 Toulouse,
France
1550 Bryant St.
Suite 350
San Francisco, CA 94103
Integrations

Integrations

MyFeelBack integrates with the following business systems and applications:

  • Salesforce
  • Microsoft Dynamics CRM
  • HubSpot
  • Zendesk
  • Adobe Campaign
  • Sugar CRM

GetSatisfaction supports integrations with the following business systems and applications:

  • Salesforce
  • Marketo
  • SugarCRM
  • Facebook
  • Hootsuite
  • Google Analytics
  • Badgeville
  • GoodData
  • Zendesk
  • Desk.com
  • Citrix online
  • Constant Contact
  • MailChimp
  • ExactTarget
  • Yammer
  • JIRA
  • Velaro
Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In case you continue having doubts about which product will be best in your case it might be a sound idea to take a look at each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how large is its online presence. For instance, in case of Facebook MyFeelBack has 1039 likes on their official profile while Get Satisfaction profile is liked by 16654 users.