Compare MyFeelBack vs. Get Satisfaction

A sensible way to find the appropriate CRM Software product for your firm is to compare the solutions against each other. Here you can compare MyFeelBack and Get Satisfaction and see their functions compared thoroughly to help you choose which one is the more effective product. Likewise, you can compare their overall ratings, including: overall score (MyFeelBack: 8.3 vs. Get Satisfaction: 7.4) and user satisfaction (MyFeelBack: N/A% vs. Get Satisfaction: 96%). Browse through their varying features and similarities and see which one outperforms the other. Likewise, anticipate the state of how your business will look like in the future; will your business outgrow the app in the next 3-5 years? We did our best to prepare reviews of all popular Customer Experience Management Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: Qualtrics CX, Yotpo, Contactually.
Comparison

MyFeelBack

VS

Get Satisfaction

VS

MyFeelBack screenshot Get Satisfaction screenshot
Pricing Page

Our Score

Our Score

8.3 ?

Our Score

7.4 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

96% ?

Cost

Cost

by quote

by quote

Pricing Model

Pricing Model

Quote-based Annual Subscription | Quote-based
Detailed Review

Detailed Review

General Description

General Description

High-value feedback system aimed at capturing customer insights and enhancing customer relations.
Everything you need to create a powerful and engaging community your customers will love.
Quick Links
Contact Email

Contact Email

contact@myfeelback.com
Customer Support

Customer Support

Phone Live Support
Training
Phone
Ticket
Languages Supported

Languages Supported

English, France English, Europe, Asia, Australia, China, Germany, Japan, Latin America, Middle-East
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Company's Address

Company's Address

5, Avenue Didier Daurat
31400 Toulouse,
France
1550 Bryant St.
Suite 350
San Francisco, CA 94103
Contact Phone

Contact Phone

+33-562-80-44-27 877-339-3997
Pricing Page

Pricing Page

Learn more about MyFeelBack pricing Learn more about Get Satisfaction pricing
Available Features

Available Features

MyFeelBack FEATURES

  • Smart Surveys
  • Survey Management
  • Survey Builder
  • Custom Design
  • CRM Integration
  • Email Integration
  • Contacts Auto-Synching
  • Contact Lists Management
  • Multi-Channel Survey Deployment
  • Multi-Channel Data Sources
  • Language Detection
  • Real-Time Data
  • Real-Time Statistics Analysis
  • Live Dashboards
  • Custom Indicators
  • Custom Datamarts
  • Net Promoter Score
  • 360 Degree Feedback
  • Feedback Collection
  • Complaint Monitoring
  • Template Library

Get Satisfaction FEATURES

  • Self-service support
  • Peer-to-peer support
  • Updatable FAQs Repository
  • Category Creation
  • Rapid Information Dissemination
  • Real-Time Analytics
  • Support via Social Media
  • Support Via Multiple Channels and Devices
  • Customer Intelligence Sharing
  • High-Value Leads Capture
  • Strategic Content Placement
  • Prospect Search via multiple devices
  • Content marketing and sharing
  • Lead Tracker
  • Online Community Creation
  • Brand Building Tools
  • Customer Tracker
  • Customer Feedback Capture
  • Conversation Analysis
Client Types

Client Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Supported Integrations

Supported Integrations

MyFeelBack integrates with the following business systems and applications:

  • Salesforce
  • Microsoft Dynamics CRM
  • HubSpot
  • Zendesk
  • Adobe Campaign
  • Sugar CRM

GetSatisfaction supports integrations with the following business systems and applications:

  • Salesforce
  • Marketo
  • SugarCRM
  • Facebook
  • Hootsuite
  • Google Analytics
  • Badgeville
  • GoodData
  • Zendesk
  • Desk.com
  • Citrix online
  • Constant Contact
  • MailChimp
  • ExactTarget
  • Yammer
  • JIRA
  • Velaro
Available Plans

Available Plans

MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.

Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.

Prominent Customers

Prominent Customers

BMW, Johnson & Johnson, L'Oreal Procter and Gamble, inMusic, Sweepstakes.com, IMDb, MindJet, Gradle
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be enough to just compare MyFeelBack and Get Satisfaction with one another. While useful functionalities, cost and user experience are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by each product. In many cases a less popular product may turn out to be a good choice that was distinguished with industry awards such as our Experts’ Choice Award which shows that despite smaller market presence it’s a worthy contender to the software that dominate the market.