Compare MyFeelBack vs. 1CRM

If you wish to have a easy way to learn which CRM Software product is better, our proprietary algorythm gives MyFeelBack a score of 8.3 and 1CRM a score of 7.4 for all round quality and performance. In addition, MyFeelBack is rated at N/A%, while 1CRM is rated 100% for their user satisfaction level. You can also evaluate their product details, including modules, tools, options, plans, costs, and others. See if the application allows you to customize a few of its funnels to ensure the app fits your own business procedures. At the moment, the most popular services in our Customer Experience Management Software category are: Yotpo, Contactually, Qualtrics CX.
Product

MyFeelBack

VS

1CRM

VS

MyFeelBack screenshot 1CRM screenshot
Pricing Page

Our Score

Our Score

8.3 ?

Our Score

7.4 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

100% ?

Pricing

Pricing

by quote

$8

Pricing Type

Pricing Type

Quote-based Monthly payment | Annual Subscription
Full Review

Full Review

General Description

General Description

High-value feedback system aimed at capturing customer insights and enhancing customer relations.
1CRM is an affordable and highly customizable customer relationship and business management application.
Quick Links
Pricing Page

Pricing Page

Learn more about MyFeelBack pricing Learn more about 1CRM pricing
Contact Email

Contact Email

contact@myfeelback.com info@1crm.com
Contact Address

Contact Address

5, Avenue Didier Daurat
31400 Toulouse,
France
688 Falkland Road, Victoria BC, V8S 4L5, Canada
Languages

Languages

English, France English, Germany, Japan
Features

Features

MyFeelBack FEATURES

  • Smart Surveys
  • Survey Management
  • Survey Builder
  • Custom Design
  • CRM Integration
  • Email Integration
  • Contacts Auto-Synching
  • Contact Lists Management
  • Multi-Channel Survey Deployment
  • Multi-Channel Data Sources
  • Language Detection
  • Real-Time Data
  • Real-Time Statistics Analysis
  • Live Dashboards
  • Custom Indicators
  • Custom Datamarts
  • Net Promoter Score
  • 360 Degree Feedback
  • Feedback Collection
  • Complaint Monitoring
  • Template Library

1CRM FEATURES

  • Advanced reporting
  • Built-in self-service portal for collaboration
  • Comprehensive Quickbooks integration
  • Customizable workflow automation
  • Extensive customization features
  • Full order management: product catalog, invoices, quotes
  • HR, expense reports, employee timesheets
  • Inbound/outbound HTML email
  • IP telephony integration (Skype etc..)
  • Marketing automation
  • Mobile support (Android, iPhone/iPad, Blackberry)
  • MS Word mail merge
  • Vendor offers a free edition
  • PDF form designer
  • Portal includes integrated eCommerce store
  • Project and resource management
  • Salesforce automation and forecast tracker
  • Service contracts and case management
  • Syncs with Google applications
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Prominent Clients

Prominent Clients

BMW, Johnson & Johnson, L'Oreal Avira, Philips, Telus, Adaco
Available Support

Available Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Types of Customers

Types of Customers

Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Pricing Plans

Pricing Plans

MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.

Pricing for on-premise software:

  • Startup: Free
  • Startup+: $10/user/month (billed annually) / $12 month-to-month
  • Professional: $18/user/month (billed annually) / $22 month-to-month
  • Enterprise: $23/user/month (billed annually) / $27 month-to-month

Pricing for cloud service:

  • Startup: $8/user/month (billed annually) / $10 month-to-month
  • Startup+: $17/user/month (billed annually) / $20 month-to-month
  • Professional: $25/user/month (billed annually) / $30 month-to-month
  • Enterprise: $31/user/month (billed annually) / $36 month-to-month
Phone Number

Phone Number

+33-562-80-44-27 778-432-2761
Available Integrations

Available Integrations

MyFeelBack integrates with the following business systems and applications:

  • Salesforce
  • Microsoft Dynamics CRM
  • HubSpot
  • Zendesk
  • Adobe Campaign
  • Sugar CRM

1CRM and iOS, Android and Outlook: 1CRM includes two-way sync via CardDAV/CalDAV standards to provide excellent data sync for Contacts, Calls, Meetings and Tasks / Reminders.

On Android or iOS phone or tablets you can use your built-in apps for Contacts, Calendar and Reminders / Tasks to view, update, delete or add new items in your 1CRM system, whether or not you are connected to the Internet. Any changes you make on your phone or tablet will sync to 1CRM the next time you are online.

1CRM and Dropbox: 1CRM includes integration with the Dropbox online storage system. When composing an email, you can easily attach documents from Dropbox to your email. Backups of your entire 1CRM system, both software and data, can be automatically saved on a regular schedule to Dropbox. And if needed, those Dropbox backups may be used to restore your 1CRM system onto their original server, or another server.

1CRM and Skype: Have you been looking for a CRM with Skype integration? You’re in luck because 1CRM includes Skype integration. Click on any phone number to place a SkypeOut call, with automatic logging of the call (and any notes you may care to make) to the customer history in the CRM.

1CRM and Magento: With this extension to 1CRM, you can connect your 1CRM system to this advanced eCommerce platform and use all the advantages of both systems. This integrated solution allows the management and maintenance of the data in both systems to be simplified.

Two-way 1CRM and Quickbooks sync: This integration continually synchronizes Accounts, Product Catalogs, Invoices, Received Payments and AR balances, Quotes, currencies and taxes between 1CRM and the QuickBooks Accounting system from Intuit Inc.

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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In case you continue having doubts about which solution will be best for your company it might be a sensible idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given app is and how extensive is its online presence. For instance MyFeelBack Twitter account has currently 2190 followers. At the same time 1CRM Twitter is followed by 2402 users.