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Compare My Work Scheduler vs Scorebuddy

What is better My Work Scheduler or Scorebuddy? We are here to simplify the process of contrasting Customer Support Software products for you. For instance, on this page you can check the overall performance of My Work Scheduler (8.0) and compare it with the overall performance of Scorebuddy (7.3).

You can also match their overall user satisfaction rating: My Work Scheduler (96%) vs. Scorebuddy (100%). What’s more, study their capabilities thoroughly to determine which product can better tackle your company’s requirements. Generally, any B2B software should allow you to comfortably view the big picture, at the same time allowing you immediate access to the details.

Our team put a lot of effort to prepare reviews of all popular Appointment Scheduling Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Calendly, Square Appointments, Checkfront.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $9.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Simplified customer scheduling
  • Calendar scheduling
  • Drag-and-drop time slots
  • Daily schedule transfer
  • Remote access
  • Email and text communication
  • Search and report
  • Customer account management
  • Simplified administration
  • Staff account management
  • Dashboard for easy access
  • Email marketing
  • Data security
  • Paperless job service
  • In-cloud deployment
  • Mobile optimization
  • Efficient customer support

Pricing Info

My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Currently. the software integrates with well with Google Maps.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

My Work Scheduler is a customizable and flexible customer scheduling platform hosted in cloud, and designed to meet the needs of professional freelancers and small businesses.

Company Email

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Agent dashboard
  • Customer service monitoring
  • Customizable reports
  • Customizable scorecards
  • Multi-channel monitoring
  • Performance scoring
  • Quality score analytics
  • Quality score reports
  • Quality scorecard designer
  • Quality scorecard builder
  • Root-cause analysis
  • Scoring calibration
  • Self-scoring
  • Supervisor dashboard

Pricing Info

Scorebuddy offers three plans and a 30-day free trial on all accounts:

Scorebuddy: £99 monthly

  • Core feature set
  • 25 staff
  • 1 GB storage

Scorebuddy Pro: £269 monthly

  • Core feature set
  • 100 staff
  • 5 GB storage

Scorebuddy Enterprise: Price information on application

  • Unlimited staff
  • Unlimited storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Allianz, DHL Express, Ryan Air, The Money Shop

Integrations

All the data within the platform can be exported via CSV files and these can be imported to any products used by the client. The information can be exported on a scheduled basis so the manual effort of exporting is eliminated.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Scorebuddy is a quality monitoring application for scoring customer service calls, web chat, and emails.

Company Email

info@scorebuddy.co.uk

Company's Address

11 Kingfisher Court, Hambridge Road, Newbury, Berkshire RG14 5SJ

Almost as important as useful features and user support responsiveness are pricing packages offered by My Work Scheduler and Scorebuddy. While cost should not be a deciding element it’s surely a significant thing to think about. You should try to find a flexible pricing plan that can be matched with your business size and effortlessly scaled up if your team develops. Be sure that you don’t pick pricing plans that have complex features that you won’t use and always make an effort to contact with the vendor directly because big companies can usually benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time working with it. It’s a useful experience that doesn’t require you to invest any money and provides you with a solid overview of what it’s like to work with My Work Scheduler and Scorebuddy.

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