Compare My Work Scheduler vs. nanoRep

A good way to find the correct Customer Support Software product for your firm is to cross-check the solutions against each other. Here you can compare My Work Scheduler and nanoRep and see their features compared contrastively to help you select which one is the more effective product. Furthermore, you can examine their overall ratings, including: overall score (My Work Scheduler: 8.0 vs. nanoRep: 8.0) and user satisfaction (My Work Scheduler: 96% vs. nanoRep: 100%). Check their varying features and similarities and discover which one outperforms the other. Similarly think about your company tomorrow; will your business outgrow the app in the next couple of years? At the moment, the best solutions in our Appointment Scheduling Software category are: Calendly, SimplyBook.me, Checkfront.
Software

My Work Scheduler

VS

nanoRep

VS

My Work Scheduler screenshot nanoRep screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

100% ?

Cost

Cost

$9.98

$490

Pricing Model

Pricing Model

Monthly payment
Full Review

Full Review

General Info

General Info

My Work Scheduler is a customizable and flexible customer scheduling platform hosted in cloud, and designed to meet the needs of professional freelancers and small businesses.
Maximize conversion & reduce support load by providing personalized answers for every question.
Easy Links
Pricing Info

Pricing Info

My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.

Here are the nanoRep cost details:

Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk

Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support

Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features

Email Address

Email Address

Features

Features

My Work Scheduler FEATURES

  • Simplified customer scheduling
  • Calendar scheduling
  • Drag-and-drop time slots
  • Daily schedule transfer
  • Remote access
  • Email and text communication
  • Search and report
  • Customer account management
  • Simplified administration
  • Staff account management
  • Dashboard for easy access
  • Email marketing
  • Data security
  • Paperless job service
  • In-cloud deployment
  • Mobile optimization
  • Efficient customer support

nanoRep FEATURES

  • web self-service widgets through mobile, web & social
  • customer analytics
  • intelligent support agent tools
  • real-time FAQs
  • intelligent contextual answers in any language
  • interactive troubleshooting flows
  • easy escalation to agents via email or chat
  • widget customization
  • proactive engagement with high-value customers
  • conversion tracking
  • SLA tracking
  • custom charts
  • customer feedback
  • Google Analytics Integration and API for enterprise customers
  • support ticket system
  • queue management
  • Rule Engine that sends auto-responders, assignment to users etc.
  • in terms of security , Access to servers is restricted to HTTPS protocol encrypted by SSL3 and TLS cryptography.
Integrations

Integrations

Currently. the software integrates with well with Google Maps.

  • Facebook
  • Magento
  • Live Person
  • Google Analytics
  • Sales Force
Client Types

Client Types

Small Business | Freelancers
Company's Address

Company's Address

not listed
Pricing Details

Pricing Details

Learn more about My Work Scheduler pricing Learn more about nanoRep pricing
Languages

Languages

USA, UK, Canada, International, China, Germany, India, Japan USA, UK, Canada, Germany
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Phone Number

Phone Number

Customer Support

Customer Support

Phone Live Support
Training
Live Support
Ticket Training
Popular Clients

Popular Clients

IKEA, MTV, Build.com, Thomas Cook, Pods.com, Waze, Wix, eToro, Oanda, Rocketlawyer, Plimus
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Almost as essential as features and user support quality are pricing packages made available by My Work Scheduler and nanoRep. Even though pricing should not be a deciding aspect it’s surely a key thing to think about. You should expect a flexible pricing package that can be matched with your team size and easily scaled up every time your business expands. Make sure you don’t choose packages that have additional tools that you won’t find useful and always make an effort to contact with the vendor directly as big companies can often count on special pricing. You should also check out a free trial or demo of every solution to spend at least some time using it. It’s a useful experience that doesn’t require you to pay any money and offers a solid overview of what it feels like to work with My Work Scheduler and nanoRep.