Compare My Work Scheduler vs. LiveAgentIf you need to get a easy way to find out which Customer Support Software product is better, our proprietary method gives My Work Scheduler a score of 8.0 and LiveAgent a score of 9.7 for total quality and performance. Furthermore, My Work Scheduler is rated at 96%, while LiveAgent is rated 99% for their user satisfaction level. You can also compare their product details, such as modules, tools, options, plans, costs, and much more. Find out whether the solution lets you to customize a few of its processes to make sure the app matches your own business workflows. Those of you who don't have much time or need a Appointment Scheduling Software suggestion from our team might want to take a look at these top choices for this year: Checkfront, Calendly, Zen Planner.
|Monthly payment | One-time payment|
My Work Scheduler is a customizable and flexible customer scheduling platform hosted in cloud, and designed to meet the needs of professional freelancers and small businesses.
LiveAgent is the winner of our 2017 Supreme Software Award. It is a complete customer and live support platform with chat for websites and all help desk features.
|SolidTrust Pay, X-Cart, Random Solutions, E.ON|
|Learn more about My Work Scheduler pricing||Learn more about LiveAgent pricing|
|English, China, Germany, India, Japan||English|
| 616 Corporate Way, Suite 2-3278|
Valley Cottage, NY 10989
|Small Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
Currently. the software integrates with well with Google Maps.
LiveAgent supports integrations with the following business systems and applications:
My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
The following paid plans are available:
Ticket Plan: $12 per agent
Ticket + Chat – $29 per agent/month
All-Inclusive – $59 per agent/month
LiveAgent Enterprise for companies with large customer support needs available via quote request. On top of features, Enterprise includes VIP support and assistance and branding-free features.
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In case you are still having second thoughts about which product will work best for your company it may be a sensible idea to take a look at each service’s social metrics. Such metrics are quite often a way to see how popular a given software is and how big is its online presence. For example, in case of Facebook My Work Scheduler has 0 likes on their official profile while LiveAgent profile is liked by 5047 people.