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Compare My Work Scheduler vs KANA Express

What is better My Work Scheduler or KANA Express? Finding the most effective Customer Support Software product is all about evaluating various solutions and identifying the top application for your specific needs. Our unique system will give you an instant look at the general rating of My Work Scheduler and KANA Express. For general quality and performance, My Work Scheduler scored 8.0, while KANA Express scored 6.5. On the other hand, for user satisfaction, My Work Scheduler earned 96%, while KANA Express earned 96%.

Below you can also verify their characteristics, terms, plans, etc. to see which program will be more appropriate for your situation. One key aspect to assess is if the software allows you to toggle on/off permissions on different types of users to limit the exposure of any confidential business data.

We know that not all companies have enough time to test a wide range of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Appointment Scheduling Software category are: Checkfront, Calendly, Square Appointments.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $9.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Simplified customer scheduling
  • Calendar scheduling
  • Drag-and-drop time slots
  • Daily schedule transfer
  • Remote access
  • Email and text communication
  • Search and report
  • Customer account management
  • Simplified administration
  • Staff account management
  • Dashboard for easy access
  • Email marketing
  • Data security
  • Paperless job service
  • In-cloud deployment
  • Mobile optimization
  • Efficient customer support

Pricing Info

My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Currently. the software integrates with well with Google Maps.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

My Work Scheduler is a customizable and flexible customer scheduling platform hosted in cloud, and designed to meet the needs of professional freelancers and small businesses.

Company Email

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 6.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Web Experience Solutions

  • Web Self-Service
  • Knowledge management
  • Live Chat
  • Reporting and Analytics
  • Virtual Assistant

Agent Experience Solutions

  • Email Management
  • Call Management
  • Campaigns
  • Knowledge Management
  • Reporting and Analytics
  • Whitemail Management

Social Experience Solutions

  • Experience Analytics
  • Experience Analytics Express

Pricing Info

Pricing available by quote only. Contact KANA Express directly to learn more about their pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tilburg University, DAS, Windesheim

Integrations

KANA Express operates well with the following business solutions and systems:

  • LAGAN

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.

Company Email

info@kana.com

Contact No.

Company's Address

2550 Walsh Ave, Suite 120
Santa Clara, CA 95051
United States

No Customer Support Software will be perfect enough to cover all the needs of a company. Even though key features of My Work Scheduler and KANA Express are important you should also carefully examine the integrations offered by each solution. In many cases you will already be using some other B2B software in your company and it’s much wiser to choose software that integrate well with one another. With that approach you can be certain of a smooth transfer of information between your teams and services, which can really reduce time wasted on migrating between one product and the other.

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