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Compare MuniBilling vs HotWax Commerce

What is better MuniBilling or HotWax Commerce? When choosing the proper Business Process Management Software for your firm it is suggested that you assess the functions, costs, as well as other critical information regarding the product and vendor. Here, you can check the similarities and distinctions between MuniBilling (overall score at 7.7 and user satisfaction at N/A%) and HotWax Commerce (overall score at 8.0 and user satisfaction at 99%).

You can also look at their specific modules, like services, plans, rates, conditions, etc. Moreover, read the terms thoroughly for information on extra charges, such as, setup fees, independent customer service, upgrade fees, storage fees, and more.

We know that not all people have the time to examine a large number of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Business Process Management Software category are: Wrike, bpm’online studio, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ebilling
  • Customer portal
  • Online payments
  • Data transfer
  • Meter integration
  • Software integration
  • Service orders
  • Contact module
  • Bill printing
  • Lockbox services
  • Data reporting
  • Customer management
  • Bill workflows
  • Mobile application

Pricing Info

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

MuniBilling offers the following integration options:

  • Accounting packages
  • GIS software

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

MuniBilling is a comprehensive, cloud-based utility billing and property management software.

Company Email

sales@munibilling.com

Contact No.

Company's Address

Crestline Software LLC
San Francisco, CA
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Omnichannel Order Management
  • Warehouse and Shipping
  • Procurement
  • Product Information management
  • Merchandising
  • Relationship Management
  • Accounting
  • Content Management
  • Master Data Management
  • Dashboard and Reporting
  • B2B purchasing and tailored storefronts
  • B2C storefronts
  • Multi-storefront, multi-language, multi-currency

Pricing Info

HotWax Commerce offers a perpetual license option as well as a SaaS option. Contact HotWax Commerce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

SaaS license: With a small upfront cost and a low rev share, businesses get a scalable commerce solution that will grow with them.
  • Low up-front investment
  • 24-month renewable license
  • Fastest, most affordable small business option
Perpetual license: With a one-time investment in license and implementation, and a one-year support contract, organizations get a customizable commerce solution that fits their exact business.
  • Up-front investment with a one-year commitment
  • One-year optionally renewable license (the system is yours to keep)
  • Support from a dedicated HotWax Commerce team
  • More customization to your commerce platform available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SPEL Technologies, Skootz, Scarpa

Integrations

With HotWax Commerce, users can run many standard business process requirements with minimal development, and making use of their standard applications and services. The system offers open API, and it is flexible enough to allow undisturbed extension of its core functionality, including the chance to integrate with all third-party systems (Authorize.net and PayPal, for instance) and to create custom applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HotWax Commerce is an end-to-end digital commerce platform powering organizations with one affordable system that unifies operations.

Company Email

info@hotwaxsystems.com

Contact No.

Company's Address

HotWax.co
136 S Main St. A200
Salt Lake City, UT 84101
USA

bpm’online studio enterprise

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Almost as essential as features and customer support quality are pricing options made available by MuniBilling and HotWax Commerce. Even though cost should not be the sole element it’s surely a key thing to think about. You should count on a flexible pricing package that can be adjusted to your business size and painlessly scaled up if your company expands. You should be certain you don’t opt for packages that have complex tools that you won’t find a use for and always try to get in touch with the vendor directly as big companies can frequently benefit from special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and gives you a reliable overview of what it’s like to work with MuniBilling and HotWax Commerce.

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