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Compare MuniBilling vs FlowCentric BPM

What is better MuniBilling or FlowCentric BPM? If you need to have a quick way to learn which Business Process Management Software product is better, our exclusive algorythm gives MuniBilling a score of 7.7 and FlowCentric BPM a score of 8.0 for general quality and performance. In addition, MuniBilling is rated at N/A%, while FlowCentric BPM is rated 100% for their user satisfaction level.

You can also evaluate their product details, such as features, tools, options, plans, prices, and many more. Find out if the application lets you to customize some of its processes to make sure it complements your own business workflows.

Right now, the leading solutions in our Business Process Management Software category are: Promapp, bpm’online studio, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ebilling
  • Customer portal
  • Online payments
  • Data transfer
  • Meter integration
  • Software integration
  • Service orders
  • Contact module
  • Bill printing
  • Lockbox services
  • Data reporting
  • Customer management
  • Bill workflows
  • Mobile application

Pricing Info

MuniBilling offers two quote-based enterprise pricing plans. Choose a suitable option for your business, and contact sales for a quote:

Standard plan

  • Meter integration
  • Ebilling
  • Data reporting
  • Customer portal
  • Service orders
  • Customer management
  • Deferred billing
  • Lockbox services
  • Bill printing

Enterprise plan

  • Total business management
  • Integration and data transfer
  • Data migration services
  • Professional services
  • Online payments
  • Bill printing
  • Lockbox services

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

MuniBilling offers the following integration options:

  • Accounting packages
  • GIS software

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

MuniBilling is a comprehensive, cloud-based utility billing and property management software.

Company Email

sales@munibilling.com

Contact No.

Company's Address

Crestline Software LLC
San Francisco, CA
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Consistent Navigation Framework
  • Design Once, Run Many
  • User Navigation
  • Windows Authentication
  • Form-based Authentication
  • Consistent Search Interface
  • Find Archived Data Easily
  • Email/SMS Notification
  • Work Routing
  • Escalations

Pricing Info

FlowCentric BPM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Touchstone Energy, MineRP, ValueMetrics

Integrations

FlowCentric integrates with the following business systems and applications:

  • DRL Barcoding
  • DbArchive
  • DocQNet
  • Hummingbird
  • ITC
  • Meridio
  • Ability
  • De Facto
  • Everest
  • GP
  • JD Edwards
  • Microsoft Dynamics AX
  • Oracle
  • Pastel
  • PeopleSoft
  • Persal
  • Pronto
  • Rascal
  • Sage ERP X3
  • Sage ERP 300 (ACCPAC)
  • SAP
  • SYSPRO
  • Microsoft BizTalk
  • Microsoft SharePoint
  • Microsoft Office Excel
  • Microsoft Office Outlook
  • EPM
  • Microsoft Project
  • Various geographic information systems (GIS)
  • On Key
  • Active Directory
  • Microsoft Dynamics CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A business process management (BPM) solution that allows businesses to fully comprehend, efficiently manage, and effectively utilize their business processes.

Company Email

talk2us@flowcentric.com

Contact No.

Company's Address

500 Makou, Monument Park X2
Pretoria, 0105
South Africa

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Every time you select a product that you believe will work best for your company you shouldn’t only limit yourself to what reviewers have to say about it. In many cases individual experience with the product may be different, depending on your own goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick overview of how real users of MuniBilling and FlowCentric BPM evaluate their experience with the solution. Our algorithm is based on detailed analysis of product appearances on other sites, social networks as well as blogs, so you are going to get a complete and reliable landscape of what other people think about each solution. In this case MuniBilling has a total satisfaction rating at N/A% while for FlowCentric BPM 100% of users claim they had a positive experience with it.

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