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Compare Moxtra vs. ContactWorld

The best Communications Software is a service that can deal with your company’s unique demands. It’s easy to determine which option works best for your enterprise if you assess a wider range of products before you decide which one is the best. For example, Moxtra and ContactWorld are scored at 8.2 and 8.2, respectively, for total quality and performance. Similarly, Moxtra and ContactWorld have a user satisfaction rating of 86% and 100%, respectively, which reveals the general satisfaction they get from customers. Moreover, talk to a regular customer of the software and ask for their feedback about the solution in question. Those of you who are pressed for time or need a Collaboration Software advice from our experts may want to take a look at these top choices for the current year: Wrike, dapulse, Asana.
Software

Moxtra

VS

ContactWorld

VS

Moxtra screenshot ContactWorld screenshot
Pricing Page

Score

Our Score

8.2 ?

Our Score

8.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

86% ?

Client Satisfaction

100% ?

Pricing

Pricing

$12

by quote

Pricing Type

Pricing Type

Free | Monthly payment | Quote-based Quote-based
Full Review

Full Review

Overview

Overview

Moxtra brings mobile collaboration to teams for continuous productivity and engagement, and delivers a mobile-first, embeddable cloud collaboration service.
ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.
Quick Links
Company's Address

Company's Address

1601 S De Anza Blvd
Cupertino, CA 95014
USA
Belvedere House
Basing View
Basingstoke
RG21 4HG
Pricing Page

Pricing Page

Learn more about Moxtra pricing Learn more about ContactWorld pricing
Languages

Languages

English English
Pricing Info

Pricing Info

Moxtra offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Start – Free

  • Search And Browse Messages From The Past 90 Days
  • 10 MB File Upload Size
  • 2 Service Integrations
  • 3 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
  • 30 Minutes Per Meeting
  • Free Native Apps For Ios, Android, Mac, And Windows
  • Forward Emails Into Moxtra
  • Dial-In Directly To Meetings
  • Help Desk
  • Upload Files From Cloud Services

Business – Free

  • Minimum of 3 users
  • All Individual Features
  • 20 Mb File Upload Size
  • 5 Service Integrations
  • 5 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
  • 45 Mins Per Meeting
  • Administrative Dashboard
  • User Management

Business Pro – $12/user/month

  • All Business Features
  • Search And Browse Messages For An Unlimited Time
  • Unlimited Service Integrations
  • 200mb File Upload Size
  • Unlimited Time Per Meeting
  • 50 Participants Per Meeting
  • CSV Import
  • Advanced User Management
  • Custom Branding
  • Analytics
  • Unified Team Directory
  • 24/7 Priority Support

Enterprise – By quote

  • All Business Pro Features
  • Dedicated Support Manager
  • LDAP And MS Active Directory
  • Unified Security, Data Retention, And Compliance Policies
  • Organization-Wide Reporting, Metrics, And Analytics
  • SAML + Single Sign On
  • Identity Management Integrations
  • Consolidated Billing

ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.

 

Popular Customers

Popular Customers

ZTE, Gartner, BrainShark Photobox, Gigaclear, Sixpack Shortcuts
Supported Integrations

Supported Integrations

Moxtra integrates with the following business systems and applications:

  • HubSpot
  • Salesforce
  • GitHub
  • Zendesk
  • Zapier
  • QuickBooks
  • Zoho
  • JIRA
  • Dropbox
  • Box
  • Evernote
  • Google Drive
  • iCloud Drive
  • PayPal
  • MailChimp
  • Intercom
  • PivotalTracker
  • Formstack

NewVoiceMedia integrates with the following business systems and applications:

  • Salesforce
  • Desk.com
Available Features

Available Features

Moxtra FEATURES

  • Status Updates
  • Instant Messaging
  • Activity Feed
  • NNotifications
  • Discussions
  • User Directory
  • Online Status of Coworkers
  • File Sharing
  • Document Collaboration
  • Version Control
  • Knowledge Base
  • Surveys
  • Task Management
  • Calendar
  • Search
  • Mobile
  • Multi-Language Support
  • User, Role, and Access Management

ContactWorld FEATURES

  • Customizable call flows
  • Wide range of computer telephony integration (CTI) applications
  • Live supervisor monitoring
  • Extensive statistics and reporting suite
  • Call recording
  • Interactive voice response (IVR) collection
  • Calling Line ID detection and routing
Devices Supported

Devices Supported

Android
iPhone/iPad
Web-based
Windows
Linux
Mac
Web-based
Company Email

Company Email

info@moxtra.com
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Phone No.

Phone No.

+1-408-498-9190 1 (855) 534 - 2888
Customer Support

Customer Support

Phone
Ticket
Phone
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you are still having second thoughts about which product will work best for your business it might be a good idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular every product is and how large is its online presence. For instance, in case of Facebook Moxtra has 159257 likes on their official page while ContactWorld profile is liked by 716 users.