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Compare Mobile Field Report vs Freshservice

What is better Mobile Field Report or Freshservice? Purchasing the appropriate Project Management Software product is as straightforward as comparing the good and poor features and terms offered by Mobile Field Report and Freshservice. Here you can also match their all round scores: 7.2 for Mobile Field Report vs. 9.4 for Freshservice.

Or you can look at their general user satisfaction rating, 96% for Mobile Field Report vs. 97% for Freshservice. We suggest that you put some effort and examine their unique features and figure out which one is the better alternative for your company. Likewise, keep in mind to consider your company’s or industry’s special circumstances, for example, a multilingual app for a global company or a mobile version to help you work away from your office.

If you have to quickly decide on the more reliable Project Management Software according to our experts we recommend you examine one of these services: Monday.com, Wrike, Asana.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $22

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Smart Dispatch
  • Time Tracker on Site
  • Maintenance Scheduler
  • iPad/iPhone compatible
  • Field Service Management
  • Job Management
  • Notes
  • Image Capture and Edit
  • Task Management
  • Invoice
  • Text Templates
  • Customer Notification
  • Generate and/or automate various types of reports

Pricing Info

Mobile Field Report offers three product packages, with all plans carrying a free trial period.

Starter (20 euros per month per user): Features include a maximum of 2 pictures per job and 10 steps per job.

Standard (by quote): Features include unlimited jobs, module time tracking, text templates, and a maximum of 50 steps per job.

Enterprise (by quote): Features include unlimited jobs and products, API to ERP, and customer notification.

Mobile Field Report lets you start with a small team for free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Daikin Air Conditioning, Wimmer

Integrations

Mobile Field Report supports integration with the following business systems and applications:

  • Microsoft Excel
  • Microsoft Azure
  • SAP
  • Microsoft Navision

Mobile Field Report also offers several plugins that allow you to extend your software’s capabilities.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Mobile Field Report offers job management, uploading files and pictures, customer reminder, time tracking, optimized dispatching and many more features.

Company Email

info@simplias.com

Contact No.

Company's Address

Simplias GmbH Baaderstrasse 43 80469 München

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Basic Ticketing
  • Self Service Portal
  • Knowledge Base
  • Intelligent Automation Tools
  • CMDB
  • SLA Management
  • Scheduler
  • Agent Collision
  • Service Catalog
  • Contract Management
  • Asset Reporting
  • Basic Reporting
  • Advanced Reporting
  • Enterprise Reporting
  • Portal Customization
  • Widgets
  • MSP Plugin
  • Unlimited Mailboxes
  • Custom Mailbox
  • Domain Mapping
  • IP Whitelisting
  • Time Tracking
  • Announcements
  • Satisfaction Surveys
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Multiple Portal Languages
  • Multiple SLA Policies
  • Multiple Business Hours
  • Customizable Agent Roles
  • Priority Matrix
  • Round Robin
  • 1 Free Custom SSL
  • Integrated Game Mechanics

Pricing Info

Freshservice is available in four monthly plans that are billed annually. You can also try out a great free trial that allows you to test all the key features of the software first. You can start your free trial of Freshservice here.

The pricing plans available for the software are:

Sprout (Free up to 3 agents and 100 free assets):

  • Incident management
  • Knowledge base
  • Self-service portal
  • 100 end users

Blossom ($29/agent/month, plus purchase additional assets at 20 cents/asset/month):

  • All Sprout plan features
  • CMDB
  • Satisfaction surveys
  • Time tracking
  • Unlimited end users
  • Multiple helpdesk emails

Garden ($49/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Blossom Plan features
  • Problem management
  • Change management
  • Custom roles

Estate ($79/agent/month, purchase additional assets at 20 cents/asset/month):

  • All Garden Plan features
  • Integrated game mechanics
  • Round robin assignment
  • Custom SSL and trusted IP
  • Service catalog

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

American National Bank, Battery Giant, Rubik

Integrations

Native Integrations

  • Facebook
  • Twitter
  • Salesforce
  • Sugar CRM
  • Capsule
  • FreshBooks
  • Atlassian Jira
  • Harvest
  • Google Apps
  • Google Calendar
  • Google Analytics
  • Google Contacts
  • Gmail Gadgets
  • Google Hangouts
  • Google Drive
  • LogMeIn Rescue
  • HelpOnClick
  • iContact
  • Zoho CRM
  • Snap Engage
  • Nimble
  • Shopify
  • FetchFlow
  • Knowlarity
  • MailChimp
  • Campaign Monitor
  • Highrise
  • Olark
  • Constant Contact
  • WorkFlowMax
  • SurveyMonkey
  • Dropbox
  • Screenr
  • PivotalTracker
  • Zapier
  • Batchbook
  • Amazon Web Services
  • Bomgar
  • Box

Third party Integrations

  • Userlike
  • Magento
  • Woo Themes
  • OneSky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshservice is the winner of our Best Customer Service Software Award for 2018. It allows IT admins to effectively track and manage the assets owned by their organizations.

Company Email

support@freshservice.com

Contact No.

Company's Address

311 California St.
San Francisco, CA, 94104
USA

In the event you continue having doubts about which app will be best for your company it might be a sound idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular a given app is and how wide is its online presence. For instance, in case of Facebook Mobile Field Report has 853 likes on their official profile while Freshservice profile is liked by 7557 users.

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