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Compare MightyCall vs. Mojo Helpdesk

If you’re getting a difficult time deciding on the best Help Desk Software product for your circumstances, we suggest that you compare the available software and find out which solution offers more positive aspects. For example, here you can examine MightyCall (overall score: 7.4; user rating: 97%) vs. Mojo Helpdesk (overall score: 8.3; user rating: 98%) for their overall performance. You can even see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Working with a clear table to match their features will significantly improve the odds of finding the right product for your company. Pay attention to other areas of the software for example if it’s easy to use, flexibility, scalability, and pricing terms. Our team put a lot of effort to prepare reviews of all popular VoIP Software products offered on the market, but among them these three deserved our special attention: Slack, RingCentral, 8×8 VoIP Phone Service.
Comparison

MightyCall

VS

Mojo Helpdesk

VS

MightyCall screenshot Mojo Helpdesk screenshot
Pricing Page

Our Score

Our Score

8.5 ?

Our Score

8.3 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

98% ?

Price

Price

$19.99

$24

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Monthly payment
Complete Review

Complete Review

General Description

General Description

MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
Quick Links
Company Email

Company Email

support@mightycall.com mojohelpdesk@support.metadot.com
Available Plans

Available Plans

MightyCall offers three SMB and enterprise pricing plans for users to choose from to cater to their specific needs.

Upgrades/Downgrades are possible at any point in time. There is also a full tour available that lets you see the software in action first. You can easily schedule a MightyCall live presentation here.

In addition, the company doesn’t impose any long-term contractual obligations, and offers a flexible, 30-days money return policy.

Take a look at the pricing details and select the best plan for your company:

Basic – $19.99/month

  • 1000 Talk minutes
  • 2 Toll-free or local number

Standard – $49.99/month

  • 5000 Talk minutes
  • 5 Toll-free or local numbers
  • Call recording
  • Voice to Text transcription

Ultimate – $99.99/month

  • 15000 Talk minutes
  • 10 Toll-free or local numbers
  • Call recording
  • Voice to Text transcription
  • API
  • Softphones & Hardphones

All plans include:

  • Unlimited Team members
  • Unlimited Text messages
  • Auto-attendant
  • Voicemail to email
  • Web-phone
  • Social media integration
  • Web widgets

Mojo Helpdesk offers a free trial plan for 30 days. You do not need a credit card for the trial version. It currently has four plans:

Plus: $24/month

  • As low as $2 per agent/month
  • Agents: 15
  • Unlimited tickets
  • Automation: 5
  • Daily API Limit: 5000
  • File Uploads: 500 MB
  • Email Notifications
  • User Satisfaction Ratings
  • Service Levels Agreements
  • Email Integration
  • Multiple Ticket Forms: 3

Business: $49/month

  • Unlimited agents
  • Unlimited tickets
  • Automation: 10
  • Daily API Limit:  10000
  • File Uploads: 3 GB
  • Email Notifications
  • User Satisfaction Ratings
  • Service Levels Agreements
  • Email Integration
  • Multiple Ticket Forms: 6
  • Secure 256-bit SSL Encryption

Enterprise: $99/month

  • The most popular plan
  • Unlimited agents
  • Unlimited tickets
  • Automation: 20
  • Daily API Limit: 20000
  • File Uploads: 100 GB
  • Email Notifications
  • User Satisfaction Ratings
  • Service Levels Agreements
  • Email Integration
  • Multiple Ticket Forms: 11
  • Secure 256-bit SSL Encryption
  • Custom Branding
  • Time Tracking
  • Purchase Order & Paper Invoice
  • Unlimited Phone Support

Enterprise Plus: $149/month

  • The most popular plan
  • Automations: 50
  • Daily API Limit: 35000
  • File Uploads: 1 TB
  • Email Notifications
  • User Satisfaction Ratings
  • Service Levels Agreements
  • Email Integration
  • Multiple Ticket Forms: 99
  • Secure 256-bit SSL Encryption
  • Custom Branding
  • Time Tracking
  • Purchase Order & Paper Invoice
  • Unlimited Phone Support

 

Features

Features

MightyCall FEATURES

  • Call Forwarding
  • Local, Toll-Free, or Vanity Number or Port Existing Number
  • Voicemail
  • Custom Call Menus
  • “Contact Us” Widget
  • Click-to-Call Widget
  • Activity Dashboard
  • Free Mobile Apps for iOS and Android
  • Activity Queue
  • Click-to-Call Widget for WordPress
  • Social Media Tracker
  • 24 hour Auto Attendant/Virtual Receptionist
  • Transfer Calls
  • International Forwarding for Extensions
  • SMS
  • Ring Groups & Group Call Alerts
  • Custom Extensions/Dial by Extension
  • Voicemail to Text Transcriptions
  • Separated Voicemail per Employee
  • Integrated To-Do List
  • Email and Task Tracker
  • Integration API

Mojo Helpdesk FEATURES

  • Customizable Ticket Forms
  • API Access
  • Built-in Performance Tracking
  • SSL 256-bit Data Encryption
  • Use your own Custom Domain
  • Time Saving Automations
  • Integration with Google Apps
  • Full Email Integration
  • Built In Reports
  • Importing and Exporting Enabled
  • Web-based Customer Portal
  • Incorporate SLA Targets
  • It’s an web based application, so no need to install any other software to use Mojo Helpdesk
  • Easy ticket creation from web or email
  • Automatic case routing base on ticket category
  • Customer satisfaction ratings
  • Ticket centralization and management
  • Web-based customer portal for users
  • Easy assignment of requests to your staff
  • Real-time reporting
  • Automations
  • Service levels
  • Powerful search
  • Single Sign up
  • API integration with SOAP and XML
  • Help desk activity reporting
  • Written in Ruby on Rails and Ajax
  • Linux, Mysql and Apache supported Backend
  • Better tracking of customer satisfaction
  • Better monitoring of time spent on tickets
  • Easy data import and export
Company's Address

Company's Address

1424 4th Avenue, 900
Seattle, Washington
USA
9020 N. Capital of Texas Hwy
Great Hills Corp Ctr 1-365
Austin, Tx 78759 - USA
Integrations

Integrations

MightyCall supports integrations with the following business systems and applications:

  • Yola
  • GoDaddy
  • Wix
  • Parallels
  • Basekit
  • Ecwid
  • IBS Group
  • Mastertelekom
  • Group Upiter
  • The Intersvyaz Group
  • Ekspilayn
  • OBIT
  • Vec.md
  • MicroTest
  • Lanka
  • Teleopti
  • Terrasoft
  • LuxBase
  • Medical Group
  • MADIV
  • Imtradex GmbH
  • Google Apps
  • Mojo Helpdesk API
Languages

Languages

English English
Phone Number

Phone Number

+1-888-256-8312 1 512 346 0360
Popular Customers

Popular Customers

Aquaria Guru, NMF Ionic Friction Reducer, UI Stencils, Boke Bowl Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Mac
Customer Types

Customer Types

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Available Support

Available Support

Phone Live Support
Ticket Training
Pricing Page

Pricing Page

Learn more about MightyCall pricing Learn more about Mojo Helpdesk pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you compare different Help Desk Software services you shouldn’t just look at their features list and provided pricing packages. Consider that the solution must be meeting your requirements and team so the more flexible their offer the better. Check what systems are supported by MightyCall and Mojo Helpdesk and make sure you will get mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, because this could be a key element for many firms.