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Compare mHelpDesk vs Trackolade

What is better mHelpDesk or Trackolade? We are here to streamline the process of contrasting Project Management Software products for you. In particular, on this page you can check the overall performance of mHelpDesk (8.4) and contrast it with the overall performance of Trackolade (7.3). It's also possible to match their overall user satisfaction rating: mHelpDesk (93%) vs. Trackolade (100%).

What’s more, lexamine their features thoroughly to determine which product can better address your company’s requirements. In general, any B2B software must let you to quickly check the big picture, all the while allowing you immediate access to the details.

Those of you who don't have much time or need a Field Service Management Software - FSM suggestion from our team may want to examine these top choices for the current year: Jobber, Salesforce Field Service Lightning, ProntoForms.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management (CRM)
  • Estimates and Quotes
  • Online Booking
  • Workflow Management
  • Job Management
  • Recurring Jobs
  • Scheduling & Dispatch
  • Drag and Drop Calendar
  • GPS Tracking
  • Live Mapping and Map View Routing
  • Custom Forms
  • Staff Communication
  • Text Message Dispatching
  • Inventory Tracking
  • Multi-Location Inventory Tracking
  • Offline Access
  • Scheduling
  • Estimates
  • Job Manager
  • Real-Time Communication
  • Payment Processing
  • Customer Database (CRM)
  • Customer Communication
  • Customer Portal
  • Customer Equipment
  • Automated Customer Notifications
  • Billing & Invoicing
  • Payment Processing
  • Online Payments
  • Timesheets
  • Financial Reporting
  • Staff Productivity Reporting
  • Customer Reporting
  • Custom Reporting
  • Integrations

Pricing Info

mHelpDesk pricing details are available by quote only. Contact the company to get a customized quote for your needs.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walls By Design, ENCOMPASS Inspections, Chicago Kitchen Services

Integrations

mHelpDesk supports integrations with the following business systems and applications:

  • QuickBooks Desktop
  • QuickBooks Online
  • Google Calendar
  • HomeAdvisor
  • Authorize.NET
  • Stripe
  • PayPal
  • Square

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based field service management software that simplifies and automates business processes.

Company Email

happy@mhelpdesk.com

Contact No.

Company's Address

3060 Williams Dr, Suite 510
Fairfax, VA 22031
USA

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Create and Assign Tasks
  • Drag and Drop Task Prioritization
  • Comment on Tasks
  • Attach Files to Tasks
  • Detailed Activity Stream
  • Time Tracking
  • Email Notifications
  • Centralized Project Dashboard
  • Real-Time Activity Notifications
  • Prioritize Tasks By Project
  • Prioritize Tasks By Team Members
  • Box Integration

Pricing Info

Trackolade offers a freemium plan and three priced packages for bigger companies and enterprises.

Starter (Free)

  • 5 members
  • 2 projects
  • Unlimited Tasks

Small Team ($19.95/month)

  • 15 members
  • 10 projects
  • Unlimited Tasks

Medium Team ($29.95/month)

  • 30 members
  • 20 projects
  • Unlimited Tasks

Large Team ($49.95/month)

  • 50 members
  • 40 projects
  • Unlimited Tasks

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Trackolade supports integrations with the following business systems and applications:

  • Box

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Online collaboration software that provides a central place for teams to easily organize and track things worth tracking.

Company Email

info@trackolade.com

Contact No.

Company's Address

105 S Main St
Suite 204
Seattle, WA 98104

If you are still having doubts about which solution will be best for your business it may be a good idea to examine each service’s social metrics. These metrics are usually an indicator of how popular every app is and how large is its online presence. For instance mHelpDesk Twitter profile has currently 1672 followers. At the same time Trackolade Twitter is followed by 115 people.

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