Compare MetaCaseDesk vs. Jira Service DeskA good way to find the right Help Desk Software product for your company is to cross-check the solutions against each other. Here you can compare MetaCaseDesk and JIRA Service Desk and see their capabilities compared contrastively to help you select which one is the better product. Furthermore, you can compare their overall ratings, including: overall score (MetaCaseDesk: 8.0 vs. JIRA Service Desk: 8.8) and user satisfaction (MetaCaseDesk: 100% vs. JIRA Service Desk: 96%). Check their distinctive features and similarities and find out which one outperforms the other. Similarly anticipate the state of what your business will be in years to come; will your company outgrow the app in the next 3-5 years? We realize that not all people have the time to test a large number of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Freshdesk, Samanage.
|Quote-based||Monthly payment | One-time payment | Annual Subscription | Quote-based|
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Jira Service Desk is a hosted service desk platform developed by Atlassian. It is a popular help desk solution widely used by many leading open source projects.
MetaCaseDesk pricing information is available only upon request. Contact the vendor directly to get a quite for your company.
After the free 7-day trial period for the Cloud and the 30-day trial period for the Server option, you can continue using the software by purchasing the following subscriptions:
Cloud Hosted Service Desk
For more than 16 agents, you may use the Jira Service Desk website’s calculator to compute the cost. Annual pricing is also available which starts at $100 for 1-3 users.
The Server option caters up to more than 250 agents while the Data Center can serve over 15,000 agents. Their prices vary for every tier which are displayed on the website.
|The Daily Telegraph, Twitter, NASA|
|Learn more about MetaCaseDesk pricing||Learn more about Jira Service Desk pricing|
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Jira Service Desk provides integration with the following business systems and applications:
| 2500 Plaza 5, 25th Floor|
Harborside Financial Center
Jersey City, NJ 07311
| Level 6|
341 George Street
Sydney, NSW, 2000
|+1 888 745 3321||+61 2 9262 1443|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Page last modified
Please note that even though both MetaCaseDesk and JIRA Service Desk may offer an outstanding array of features each software could be designed for a different company size. If you are comparing features you should pay attention to a company size they are aimed at. Some functionalities may scale up effectively for big enterprises but if you own a small or mid-sized company it’s frequently better to stay away from paying for advanced functionalities that you may never have a chance to use.